Changelog

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August 1, 2022

💜 ☀️ Summer of Love ☀️ 💜

• Fixed "name" column disappearing
• Highlight menu hidden by left nav, is fixed
• Added tooltip on hover over each tab to explain status

🫶 Panel Management 🫶

• Pre-fill custom attributes as hidden fields

🐛 Bugs 🐛

• Calendar availability bug: loads past availability every time
• Calendar: availability not ignored on a single meeting

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July 25, 2022

💜 ☀️ Summer of Love ☀️ 💜

• Updating bullet point capabilities in emails
• Now you can change default sender for emails templates of a study
• Added "joined date" attribute and filter for candidates

🔍 Conducting Research 🔍

• Calendar/Scheduler: Launched Round Robin capabilities

🧩 Integrations 🧩

• Move current API to internal namespace
• Bulk actions on API
• Add rate limiter for new API

🐛 Bugs 🐛

• Calendar availability bug: inconsistent- fixed & will continue to smash new bugs
• Observer calendar event now updates when the interview is rescheduled
• Error generated when calendar slot is no longer available

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July 18, 2022

💜 ☀️ Summer of Love ☀️ 💜

• Merge tags dropdown fixed
• Increased participant limit on study
• Fixed opt in column at study level
• Clickable PDFs now open in a new page
• Custom formatting of interview room notes

🔍 Conducting Research 🔍

• Calendar/Scheduler: Custom time slots if changed were affecting following weeks, they don't now
• Calendar/Scheduler: Offer new scheduler on all new accounts

🏷️ Repository 🏷️

• Recent artifacts now show up on the dashboard
• Delete clip is now available on the clip card
• You can add a bunch of stuff to an insight now

🐛 Bugs 🐛

• Zoom issues
• Assign participant to repo session after completed

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July 11, 2022

🔍 Conducting Research 🔍

• Calendar/Scheduler: Add all moderators to candidate event for collective bookings

🏷️ Repository 🏷️

• Cancel upload button fixed
• Added video progress bar
• Playback speed controls added to mini video player
• Roll out editor to QA for testing
• Delete insight function available on the card

💜 ☀️ Summer of Love ☀️ 💜

• Post csv import, go back to candidates page

🐛 Bugs 🐛

• Screener question updates not saving
• Add existing candidates popup had hidden close button- we found it
• Removed user video was freezing, we added warm water, it's better now

Other

• Sort studies by status
• Clickable PDF consent forms

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July 4, 2022

🔍 Conducting Research 🔍

• Fixed scheduling increments

🏷️ Repository 🏷️

• Slideout video keeps playing even when interview room is opened in a new window- we stopped that double playing

🐛 Bugs 🐛

• CTA not recognized in email templates and emails not saving
• fixed video timestamp play button
• Candidate not able to confirm booking, confirmed manually

June 27, 2022

🔍 Conducting Research 🔍

• Calendar/Scheduler: Candidate now jumps to first available slot in participant booking calendar view
• Calendar/Scheduler: Update screen size for available time zones
• Calendar/Scheduler: Built the collective booking frontend

🏷️ Repository 🏷️

• Speaker names editing: default to focused state after click
• Updated email editor
• Added "remove" button to artifacts
• Better index on video clip and improved transcript search

✋ Permissions ✋

• Added permissions on "adding new consent form" in legal section

🐛 Bugs 🐛

• Highlight menu should close after deleting the highlight
• Toaster when users hit copy wasn't showing up, now it is
• Deleted clips not being removed from Repo

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June 20, 2022

🔍 Conducting Research 🔍

• Calendar/Scheduler: Show 12 or 24 hour clock enabled & fix broken mobile view on new scheduler
• Panel study type: add panel recruitment option into study methods

🏷️ Repository 🏷️

• Filter out artifacts with no info on them

🐛 Bugs 🐛

• Filters causing crash in "add existing candidates tab" fixed

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June 13, 2022

🔍 Conducting Research 🔍

• Calendar/Scheduling: pick time slot on different weeks, multiple week availability

🫶 Panel Management 🫶

• Segments: Added ability to edit & delete segments
• Attribute: added filter for "opt-in date" in candidate table

🏷️ Repository 🏷️

• Adapt editor for email usage
• Add email notifications for ready transcript

🐛 Bugs 🐛

• Fixed incentive screen bug
• No more refresh to see "sent screener" status
• Segment slideout closes after saving

June 6, 2022

🔍 Conducting Research 🔍

• Calendar: Built Great Question scheduler to reduce reliance on 3rd party application, released to beta testing customers

🏷️ Repository 🏷️

• Added previews to interviews & clips
• Added message when recording is deleted

May 30, 2022

🏷️ Repository 🏷️

• speed tag updates
• old/deleted tags removed from interview room
• duplicate listings
• upload bugs

🫶 Panel Management: Segments 🫶

• Create new "candidate segments" page in settings

🐛 Bugs 🐛

• Fixed users being added to closed study
• Fixed URL visibility of template
• Fixed video names in repo

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May 23, 2022

🏷️ Repository 🏷️

• Add meta data to transcript highlight

🌍 Internationalization 🌍

• CTA on book page now being translated

🫶 Panel Management: Eligibility 🫶

• Allow non-admins to view eligibility setting page
• Added candidate consent setting
• Added checkbox to exclude ineligible people

🐛 Bugs 🐛

• Tag filtering in repo
• Remove sticky left menu in smaller window

May 16, 2022

🏷️ Repository 🏷️

• Fixed video previews & sorting
• Added new filters to artifact cards
• Clear filters updated
• Fixed auto scroll bar
• Insight report sharing settings updated

🌍 Internationalization 🌍

• Added calendar events to internationalization
• Change default language on landing page once language is selected
• Can see participant language UI
• Turned on internationalization in production

🐛 Bugs 🐛

• Email body changing after new sender selected
• Modal disappearing when editing candidates

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May 9, 2022

⚖️ Data Governance ⚖️

• Added tracking
• "Auto delete PII after 6 months" script created
• Release data governance to all users

🏷️ Repository 🏷️

• Add multiple files to buik uploader
• Faster highlighting
• Rake task to index entire repository
• Sticky header added
• Update interview attribute and change repository interview title
• Repository dashboard sorted by most recent

🌍 Internationalization 🌍

• Add language selector on study creation
• Found translation service

🎓Research templates 🎓

• Added filters on studies index
• Added analytics for templates

🧩 Integrations 🧩

• Salesforce: setup importer observability

🐛 Bugs 🐛

• skip logic fail fixed
• Study calendar leading to 404 fixed

May 2, 2022

🎓Research templates 🎓

• turn on templates for internal testing
• fix use cases filter
• add metadata

🧩 Integrations 🧩

• Salesforce: filter contacts with import tag when config enabled

🫶 Panel Management 🫶

• Remove duplicate candidate
• Persistent sort for candidate table

🔍 Conducting Research 🔍

• Inviting: make email sender different than profile default
• Screeners: renamed field type for multi-select answers

🏷️ Repository 🏷️

• Instrumentation of clips/highlights
• Remove studies from repository index
• Remove case sensitivity from tags

⚖️ Data Governance ⚖️

• Create data retention item & menu setting on database for accounts

April 25, 2022

🔍 Conducting Research 🔍

• Unmoderated usability tests: prevented skip recording zones past the stop zone
• Screener surveys: Calculate the match of responses
• Surveys: attach an image to a question
• Incentives: send button fixed

🚦New onboarding experience 🚦

• updated zero data state in repository

📧 Email templates 📧

• better grid view

🎓Research templates 🎓

• Disable edits of templates with the global flag
• Use survey templates in study creation

🐛 Bugs 🐛

• Fixed meeting length error in calendar event
• Fixed round robin selection over personal calendar bug
• Skip logic bugs fixed for customer
• Integrations failing fixed

Other

• Pen test issues fixed
• Confirm session expiration for users
• Opt-in filter for "not set"

April 18, 2022

🎓Research Templates 🎓

• Launched over 30 survey & interview templates to empower everyone who does research to do great research

🔰 Salesforce Beta 🔰

• Reduced sync memory footprint
• Added first customer to staging
• Added deletion strategies

🐛 Bugs 🐛

• Video preview thumbnails on study page
• Candidate table slideout closing re-directed back to table
• Search capabilities for candidates modal within studies page
• Calendly connection update
• Production was down on April 14th

April 11, 2022

❓Question Bank ❓

• Question history now available for all accounts when building surveys/screeners

🔰 Salesforce Beta 🔰

• Import account table for salesforce
• Custom deletion behavior for salesforce integration

🐛 Bugs 🐛

• Repo search issues
• Zoom integration issues
• Fix Filter menu UX

Other

• Rate limit login and account creation (security)

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April 4, 2022

📈 Improvements 📈

• Added contextual emails for when integrations fails
• Improved display of recurring interviews and round robin meeting
• View screener answers on study participations table
• Show errors for invalid email content (e.g. cta button missing)

🐛 Bugs 🐛

• Bug fixes on candidate filtering including alignment
• Work to improve video playback and audio on recordings
• Fixes with transcript indexing
• Continued work on calendar integration reliability

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March 28, 2022

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📆 Calendar usability improvements 📆

• Improve the time zone selector and make more apparent for easier selection by moderators and users
• Ability to set a minimum booking notice, so interviews aren’t scheduled without you knowing well in advance
• Only show one availability block window at any time, so it’s easier for a user to see availability
• Fix primary calendar defaulting
• Ability to “Preview” to calendar booking page

📈  Large CRM performance 📈  

• Add background processing alert, so it’s clear that your database is being updated
• Speed up screener results, so you can select the right candidate for your studies

🔖  Candidate filtering 🔖

• Added additional candidate filters including and/or logic
• Got segments working with new filters
• Added Study filter on candidates including filters like “participated in X study,” or “didn’t participate in Y study”

🐛 Bugs 🐛

• Fixed Zoom forcing re-authentications
• Text formatting within question type = long text
• Survey response summary error after >100 responses

💫 Enhancements 💫

• New styling for survey builder questions
• Site-wide alert on Integration failure

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March 22, 2022

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🚀 Performance and integration improvements for faster research 🚀
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Over the past month we’ve spent a lot of time improving how well our app performs, you’ll experience faster page load times, and you can get more research done faster.

• Moved frontend to single page app for vast performance improvement between screens.
• Introduced app wide caching layer of candidate data.
• Fixed invite slideout locking issue on large lists.
• Improved performance through encrypted caching.
• Your calendar integration saves you from double booking research, and allowing you to book as much research as you want, so we Introduced app wide integration errors for invalid calendar connections as well as notification emails. So you are never out of synch.

📨 Emails, emails, emails 📨

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No idea what to say in a survey invite email, or a “hey, please come chat with me,” interview invite? We’ve got you covered.

Now you have access to the following email templates in Great Question: screeners, participation invite, invite reminders, booked reminder, cancelled interview, reschedule request, and thank you’s. You can edit our templates or bring in your own.
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You can also preview emails in the browser before sending.

🤝 Make research a team sport with workspaces 🤝

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Now, if someone else from your company signs in with the same email domain, Great Question will ask if you want to be added to the same workspace, so you can see all great research you are doing together.

🐛 Other bug fixes & enhancements 🐛

• Onboarding: Added an onboarding checklist to help new researchers get started.
• Account administrators can remove a particular card payment method from account.
• Make it possible to not auto record Zoom meetings via your integration settings.
• Fixed a minor issue with invalid segments on candidates list.
• Removed double notification banner.
• Prevented double submit of customer imports causing duplicates.
• Fixed certain zoom links that were not showing up.
• Ensure disconnect of slack when the integration is removed.

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February 15, 2022

✍️  New research method: Unmoderated prototype testing ✍️

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We call them frictionless & comprehensive because there are no apps to download or extensions to plug in. And, you get to see their audio & video while they're completing their test. Check it out and let us know what you think.

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🎥  Research in one place: Upload multiple videos 🎥

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Trying to get all your customer interviews in one place? Now, you can import files or connect with Zoom to select recent recordings and upload interviews into the repository.

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🏷️  Organize your research with tag manager 🏷️

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Create groups of tags so it's easy to keep your insights organized, drag, drop, add titles and colors and be on your way.

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🙌  Get your research into the hands of everyone! 🙌

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The share modal makes it easy to share a video clip or a full interview room with notes. Now everyone can see what a research rockstar you are!

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📨  You aren't the only one doing this work! 📨

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Want to send emails from your [email protected] account? so a group of folks can see all the great research happenings? Ta-da! Now you can! Just setup the second email address on your account and then select the other email address next time you send an email.

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February 1, 2022

Repository:

• Tag manager: manage tags in your repository within Great Question.

January 26, 2022

Conducting Research:

• unmoderated prototype testing

January 18, 2022

Panel Management:

• Add a candidate right to a panel, from the candidate's profile page

Conducting Research:

• We added custom consent fields to panel and study participant consent forms
• Fixes for exporting screener results into a CSV

January 14, 2022

Repository:

• Video clips
• Highlight & make clips of customer interviews to be shared with stakeholders
• Full article here:  http://docs.greatquestion.co/en/articles/5884484-how-to-use-clips

• Bulk upload
• Upload multiple video recordings at once from your desktop or Zoom integration
• Demo video here: https://youtu.be/vmWD8Na1388

December 28, 2021

Administration changes:

• Track IP addresses on consent forms
• Render all pages of the consent form in PDF

December 15, 2021

Bug fixes:

• Interview previews now showing up on the interview page

December 10, 2021

Bug fixes:

• Connect calendar from header
• Connect calendar from quickstart

Panel

• Created hover state on candidates/editing
• Delete any candidate

December 6, 2021

Bug fixes:

• Issue with customer email sends
• Increase debounce to fix screener updating glitch
• Interview templates do not show up when selected

Studies

• Interview Room: new tag component

Repository

• Add additional files during a bulk upload