Customer interviews are a great way to get live feedback on product designs and prototypes—but one only has so many hours in a week they can dedicate to those real-time conversations.
To get a higher volume of feedback on a prototype with less of a time commitment, wouldn't it be great if you could instead send a customer a prototype and have them record their session as they click through it?
*Unmoderated Usability Test has entered the chat*
Well, now you can using Great Question.
How our unmoderated usability tests work
Great Question has partnered with Loom to create our very own unmoderated functionality. When you send a customer this type of study, they'll be able to open a prototype link (e.g. Figma) and use our Loom integration to record their screen and feedback.
You'll be able to display instructions and context before they start, and even add questions for the participant to answer after adding their recording. And no, your participants don't need their own Loom account—they'll be using ours through the integration.
TL;DR—it's a really simple way to get a bunch of feedback on what you're working on.
How to launch an unmoderated usability test in Great Question