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“It's crucial for our team to be able to make informed design decisions. Great Question takes care of all the logistics around our research needs, allowing us to spend more time talking to and learning from our customers.”

Jillian Berger

Jillian Berger, head of UX research at MainStreet is able to build and recruit customers to studies in a matter of minutes.Using only Great Question she is able to set up a study, recruit participants and pay her customers all in one place.

Using only Great Question she is able to set up a study, recruit participants and pay her customers all in one place.

MainStreet by the numbers

MainStreet helps software, hardware, and venture-backed startups claim tax credits most accountants never claim.

Full-time researchers:
2
Types of research:
Qualitative and quantitative UX research
Location:
Remote across 20 states

Before Great Question

So many tools, so little time, not enough research:

  • • Building studies in a survey tool
  • • Getting lists of customers in spreadsheets
  • • Sending out invites via mail merge
  • • Tracking incentives and sending them individually online
Life before Great Question
Time consuming, error-prone, difficult to execute

After Great Question

What Jillian loves about Great Question:

  • Amazing service

  • Customizable content for outreach

  • Easy to build a panel

  • Everything in one place

  • Studies running in less than 5 minutes
Why Great Question
Affordable, Accessible, Easy to use

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