> ## Documentation Index
> Fetch the complete documentation index at: https://greatquestion.co/support/llms.txt
> Use this file to discover all available pages before exploring further.

# Migrating from Dovetail to Great Question

> Bring your interviews, transcripts, highlights, and tags from Dovetail into Great Question with a guided migration.

Great Question's migration service transfers your research history from Dovetail so you can consolidate recruitment, scheduling, interviews, surveys, and your repository in one platform.

## What the migration does

The migration carries over your research history: interviews, transcripts, highlights, tags, and custom fields move with you. Your existing transcripts come across as-is and are then run through Great Question AI, so imported sessions get AI-generated summaries, chapters, and highlights, and are searchable through the repository and Ask AI,  just like sessions recorded natively in Great Question.

## Why it matters

**Keep your history.** Your existing interviews, transcripts, highlights, and tags come across intact.

**Consolidate your tooling.** Recruitment, scheduling, interviews, surveys, and repository all live in Great Question after the move.

**Get a guided process.** Our team scopes the migration to your data and walks it through export, import, and verification with you.

<Note>
  Migrations aren't perfectly complete by default, some record types transfer at a lower rate than others (for example, certain tags or insight documents). After import, you'll get a report showing what came across and what didn't, so nothing is a surprise.
</Note>

## What doesn't come across

A few things are intentionally or technically out of scope:

* Password-protected PDFs are skipped during import.
* Some document types attached to Insights (like PowerPoint, Word, or Excel files) aren't supported and are skipped.
* Folder structure isn't recreated one-to-one, the original Dovetail project is kept as a reference attribute on the imported study instead.

<Warning>
  If your account has **data retention rules** enabled, disable them before starting your migration. Imported records keep their original Dovetail creation date, and an active retention rule can delete old imported data almost immediately after import.
</Warning>

## Getting started

Migration scope, pricing, and timeline depend on the size and complexity of your Dovetail workspace. Contact support or your Customer Success Manager to scope your migration and get a project plan.

***

**Still need help?** Contact us at [support@greatquestion.co](mailto:support@greatquestion.co) — median response time is 19 minutes during [support hours](https://greatquestion.co/features/about-our-support-team).