Use Cases
Research Operations
Automate your repetitive research operations tasks.
Product Managers
Get access to all mobile messaging channels in one place.
Designers
Get your designs in front of customers earlier & more often.
Researchers
Spend less time on operations, more time on strategic research
Marketers
Evaluate messaging & audiences with ease
browse all use cases
Features
Panel Management
Find the right group of customers to answer your great question.
Research calendar
Schedule customer interviews around your existing calendar.
Incentives
Send incentives to thank your participants in any country.
Integrations
Integrate with your existing calendars, emails meeting tools, and more.
Repository
Keep all research in a single place, easy to search, share and log.
Unmoderated usability testing
Stop guessing and get answers to your usability questions
Compliance
GDPR and SOC2 compliance are included at every tier
Security
Protect your customers and researchers PII & privacy
Browse all features
Pricing
Resources
Blog
Customer feedback best practices and interviews with experts
Help center
Read support documentation, release notes and answer your frequently asked questions
Customers
Learn how our customers are becoming customer feedback superheroes
Research templates
Find just the right interview, survey or test template to get feedback faster.
Log In
Book a demo
Start For Free
Log In
Book a demo
Start For Free
All Collections
Panel Management
Great Question Help Center
Panel Management
Import, organize & filter your participants
Panel
Great Question research panel basics
How to manage your panel effectively using Great Question
How do I add candidates to my panel?
Build your customer research panel with ease using these tips
Is there a size limit on CSV imports?
What are the size limits for csv imports in Great Question? It depends on your account
Candidate Attributes
Primary and Secondary Attributes
What are primary and secondary attributes for candidates in Great Question?
Candidate Eligibility
Eligibility Settings
How can you set eligibility for contact preferences for your customer panels
Finding Candidates
How do I search for a candidate?
Use the search bar to find a candidate by first, last, company name or email address
How do I filter for candidates?
filter your candidates to find the perfect match for your next study
Candidate Profile
What is in the candidate profile?
The candidate profile is used to track all the contact properties
How do I invite a candidate to a study?
invite a candidate to a study via email
How do I find the candidate profile?
The candidate profile is accessed by clicking the candidate name anywhere in the app.
Candidate Scheduling
What is a shortlist? How do I use it?
Shortlists are used to validate a list of candidates before launching a study.
What are observations?
Observations are used to note candidate preferences
How do I mark a session as canceled, completed, or no-show?
Marking a session as cancelled, completed or no show using one click in Great Question
How do I reschedule sessions?
scheduling conflicts happen last minute. It's easy to reschedule customer interviews.
How do I manually mark a candidate as booked?
update the candidate if they manually book with just one click
What happens if someone responds to a study that has reached its participant limit?
When someone responds to a study that's already reached its participant limit, a notification will appear for the customer.
Sort Participant Lists
Find the perfect participants by sorting your lists
Ready to dive in?
See the only all-in-one customer research platform
Request a demo
Start a free trial