Changelog

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New

• Dutch and Simplified/Traditional Chinese are now generally available in the participant language picker on every study that already supports multiple languages, alongside French, German, Spanish, and the rest. (Study Templates & Methods)

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Improved

• Team pickers on the Invite page and on Candidate contact access are now searchable and height-bounded, so accounts with many teams can find one without scrolling. (Users Roles & Permissions)
• User pickers across the app (moderator, observer, owner, sender, table filters) now return a full page of matches in a stable name order, and a truncated selected value reveals its full text on hover. (Platform & Integrations)
• On study Attendees, the remove control on moderator and observer cards has been polished and now also appears next to “Already added” suggestions in the search results, so a teammate can be removed without scrolling to their card. (Study Templates & Methods)
• Reporting board polish: sections without a customer-meaningful heading no longer draw one, unassigned studies are now labelled Workspace instead of Unassigned, and the Most viewed research table has a proper Unique views column with a set of clearer tooltips and titles across cards. (Repository)

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Fixed

• Rescoring an applicant now auto-qualifies them when they meet the qualification criteria, instead of leaving them stuck at their previous status. (Study Templates & Methods)
• Email templates with unsupported formatting now recover in the editor by dropping only the unsupported marks, instead of loading as a blank editor. (Participant Experience)
• Long study titles in the study picker on Shortlist and Participation invite now ellipsize instead of overflowing the closed combobox. (Study Templates & Methods)
• Repository sorting by Name is now faster and returns consistent results. (Repository)

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A four-state control for incentive automation

• Never: No study can complete sessions automatically. This is the only state that also stops studies already running.
• Only admins can turn it on: New studies start with it off, and only Admins can turn it on. Studies already running are unaffected.
• Off for new studies: New studies start with it off. Creators can turn it on.
• On for new studies: New studies start with it on. Creators can turn it off.

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A heads-up before your balance runs low

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Improved

• Repository can now be sorted by Name, in addition to Created, Updated, and Owner.
• The Choose new time modal (including focus-group scheduling) now shows which timezone times are displayed in, using the same indicator as every other scheduling picker in the app. (Interviews Scheduling & Calendar)
• Calendar Sync now replays scheduling changes that failed to push while a calendar connection was expired, once you reconnect, instead of leaving them stuck. (Interviews Scheduling & Calendar)
• A bulleted list item in the study editor can now hold a heading, without losing either the heading or the list. (Study Templates & Methods)
• API requests that fail with a 422 now return a reason instead of an empty body. (Integrations & API)

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Fixed

• AI-moderated transcripts: fixed timestamp ordering and speaker separation issues that could produce out-of-order captions or collapse a two-person conversation into a single speaker. (Repository)
• Editing a candidate’s email to one already used by another candidate now shows a clear validation error instead of failing unexpectedly. (CRM Candidates & Attributes)
• Admins can once again see CSV import history for the whole account, not just their own imports. (CRM Candidates & Attributes)
• Candidate profile incentive totals now display correctly formatted in USD instead of raw cents. (Billing Subscriptions & Credits)
• The team wallet label no longer appears on studies that aren’t actually using a team wallet. (Billing Subscriptions & Credits)
• Incentive-only placeholder studies no longer appear on the Studies page. (Study Templates & Methods)
• Fixed screener invite email preview text landing out of order when a button appears inside a bulleted list. (Studies Participants & Screeners)
• The “Available highlights” count in the reel editor now matches the filtered list when filtering by tag. (Repository Search Tags & Highlights)
• Video player controls no longer overlap on narrow screens; they now collapse into compact controls. (Repository)
• Recording now starts once the first participant joins, instead of when the host joins alone, so the idle timeout no longer burns down before the interview begins. (Interviews Livestreams & Observer Rooms)
• Great Question managed room bookings now wait for the room link before sending calendar invitations, so invitations no longer go out with a blank location. (Interviews Scheduling & Calendar)
• Canceling edits to a study’s branding now correctly restores the previously saved branding. (Study Templates & Methods)
• Fixed the CSV export success toast reappearing when reopening the export modal. (Studies Participants & Screeners)
• Fixed mobile incentive redemption failing for some participants when redeeming a Tremendous reward. (Studies External Recruitment & Incentives)
• The “external participants not thanked” alert no longer fires indefinitely on studies from years ago. (Studies External Recruitment & Incentives)
• Fixed the Workspace name field’s label pointing at the Company name field instead of its own field. (Account Users & Roles)

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Improved

• Clicking a quote citation in a report now seeks the recording to the cited moment, in addition to scrolling the transcript, in both in-app and publicly shared reports. (Repository)
• Long-running assistant searches no longer trigger a false “assistant stopped responding” notice while a tool is still working. (AI Assistant)

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Fixed

• Partial responses no longer appear in the study’s responses list, question aggregates, or response drawer, so the counts you see match the report’s analysis. (Repository)
• When a participant asks to skip a question, the AI moderator now records a real skip instead of a placeholder answer, and past placeholder answers are treated as skips too. (Participant Experience)
• If a required screen share stops mid-session, the session now pauses until the participant restores it, so recordings capture the screen throughout. (Participant Experience)
• Session recordings no longer clip the moderator’s opening. The session waits until the recording is confirmed live before starting. (Participant Experience)
• Sessions that share a screen without a camera now play back as video instead of audio-only. (Repository)
• A reel that fails to process is now marked as failed instead of showing as preparing indefinitely. (Repository)
• Highlights from AI moderated sessions can now be added to reels. (Repository)
• Recording now starts only after the participant confirms recording consent. (Participant Experience)
• When a participant says they’re ready to continue, the AI moderator now reliably advances to the next question or task. (Participant Experience)

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New

• You can now launch AI moderated interviews and AI moderated prototype tests (beta) from the study creation page, letting an AI moderator run sessions and follow-ups for you. See AI moderated interviews and AI moderated prototype testing. (Unmoderated Surveys & Tests)
• Your integrations can now subscribe to a participation.booked webhook and read the assigned moderator from the participant API, so external systems know about a booking the moment it happens. See the Great Question API. (Integrations & API)

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Improved

• Eligibility rules for invite count, participation rate, response rate, and no-show count now accept a Custom period, so you can define the exact lookback window that applies. See Candidate eligibility settings. (CRM Candidates & Attributes)
• The MCP server now exposes richer repository consumption tools, so AI clients can search, list, and read sessions, transcripts, highlights, insights, and reels through a single connection. See MCP available tools. (Integrations & API)
• Admins can now set an incentive wallet low balance threshold and get email alerts when the available balance drops below it, so top-ups happen before studies stall. See Incentives 101. (Billing Subscriptions & Credits)
• The participant table for AI moderated studies now shows recording status badges and refreshes automatically while recordings process, so you can tell an import in progress from a failure. (Unmoderated Surveys & Tests)

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Fixed

• Self-scheduling no longer creates a duplicate participation, so a stale No Show can’t linger next to a completed session. (Studies Participants & Screeners)
• Closing a study now refunds only the recruitment credits you were invoiced for, keeping your wallet balance accurate. (Billing Subscriptions & Credits)
• The interview room now disables Edit booking on sessions managed by external recruitment, with a tooltip explaining why. (Studies External Recruitment & Incentives)
• Transcript deep-links now open the session side panel even if you previously collapsed it. (Repository Search Tags & Highlights)
• Publicly shared sessions now play back recordings that previously appeared missing. (Interviews Livestreams & Observer Rooms)
• Rescheduling a session with a livestream no longer fails on a malformed stream URL. (Interviews Livestreams & Observer Rooms)
• Highlight reels that mix video and audio-only clips now process and play back reliably. See Reels. (Repository Search Tags & Highlights)
• A failed recording re-import no longer removes the existing recording; the original stays playable and the import retries. (Interviews Livestreams & Observer Rooms)
• Manually entered interview locations now apply correctly on studies that collect participant addresses. (Interviews Scheduling & Calendar)
• Candidates now stay in your chosen order when eligibility filters are applied. (CRM Candidates & Attributes)
• Creating a study from a team’s page now always assigns it to that team. (Account Users & Roles)

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New

• You can now keep multiple AI chats on a single study and switch between them, or start a fresh one, from the top bar. Each conversation keeps its own history, so you can explore different questions without losing a thread. (AI Assistant)
• The study workspace now has dedicated Setup, Results, and Report tabs, and the report has its own URL. Reloads and shared links land on the right tab instead of resetting to the study. (Study Templates & Methods)
• Report highlight reels can now stitch multiple clips into a single video, so a reel built from several moments plays as one continuous asset. (Repository)
• The researcher chat can now read your study report, so you can ask follow-up questions about findings and evidence without leaving the conversation. (AI Assistant)

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Improved

• Reports now place computed charts and highlight reels inline beside the findings they support, instead of collecting them in the appendix. (Repository)
• The report writer now draws on your study’s research plan and on expert researcher feedback, so findings are framed around your goals, research questions, and success criteria. (Repository)
• Reports are easier to scan: headings scale by level, finding headlines are numbered, inline citations render as numbered reference pills, and detailed evidence pages through a carousel instead of a long scroll. (Repository)
• AI-moderated sessions now resume after a dropped connection, so participants pick up where they left off instead of losing the moderator’s response. (Participant Experience)
• The navigation sidebar now remembers whether you collapsed it, even after a reload. (Platform & Integrations)

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Fixed

• You can now remove sub-steps from a study’s workflow outline. (Study Templates & Methods)
• In AI-moderated prototype tests, moderation now waits until the prototype has finished loading before asking the participant to begin. (Participant Experience)
• Speech during device setup no longer appears in the session transcript. (Participant Experience)
• Background moderation hiccups no longer mark otherwise-successful sessions as no-shows. (Participant Experience)
• Voice responses now default to off for studies that aren’t AI-moderated. (Participant Experience)
• Clicking a theme’s evidence in a report now opens the slideout focused on that theme, with the question’s other themes behind a toggle. (Repository)
• New chats now show their generated title without a page refresh. (AI Assistant)
• Opening a teammate’s study no longer replays the research goal as the first chat message. (AI Assistant)

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Auto-complete every new study by default

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Moderator in the participants API

{
  "moderator": {
    "user_id": 42,
    "name": "Jamie Rivera",
    "email": "jamie@example.com"
  }
}

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MCP Skills

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Richer MCP context for agents

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SCIM provisioning

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Data Retention v1.5

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Route approvals to specific admins

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Livestream status, visible everywhere

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User Interviews for external recruitment

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AI Moderated Interviews