Table of Contents


Billy Dowell Updated by Billy Dowell

Mar 19, 2024

Mar 5 - 18

Study Reporting

Study reporting

Review statistics for your account's studies. ๐ŸŽ‰ Use Reporting for a holistic view of your account's study performance, such as usage by study type and recruitment duration for interviews. This feature is only available on the Enterprise plan, and can be found on the Reporting tab under Resources in your global navigation.

Other Improvements and Fixes
๐Ÿ“ˆ Improvements ๐Ÿ“ˆ
- Various performance improvements
- Various UI improvements
- Improved CSV import details

๐Ÿ“Š Studies ๐Ÿ“Š
- Past participants settings added to External Recruitment
- Improved calendar availability calculation and performance for collective and round-robin studies

๐Ÿ› Bugs Fixed ๐Ÿ›
- No results when viewing occurrences of tags
- Not all question responses are showing up on Individual tab
- Interviews using MS Teams immediately canceled
- Clicking on an availability block in Safari results in an error page
- PII is included in CSV exports despite PII settings

Mar 5, 2024

Feb 8 - Mar 4

Calendar 2.0

Calendar 2.0

Introducing Calendar 2.0. ๐ŸŽ‰ Weโ€™ve re-designed the experience for scheduling research in Great Question. This includes better organization of calendar options, the ability to quickly tab between your calendar and the participant preview, and flexible options for setting availability and viewing events.

Learn more about this feature here.

Other Improvements and Fixes
๐Ÿ“ˆ Improvements ๐Ÿ“ˆ
- Various performance improvements
- Corrected spelling of February
- New sign up page.

๐Ÿ“Š Studies ๐Ÿ“Š
- Live stream allowed for custom Webex links
- Updated Candidates tab zero-data-state to include External Recruitment
- Improved response data CSV export performance

๐Ÿ› Bugs Fixed ๐Ÿ›
- 500 error downloading transcripts
- The transcription process is not automatically starting
- Uploaded sessions stuck preparing transcripts
- Live stream recording stuck in live stream view
- Pages failing to load when clicking on participant profile or screener responses page
- Incorrect timezones selected for some Australian users
- Team logos are not being applied correctly
- Highlights are not being added to insights when done via interview room
- Invite via link is not working for zero-data-state
- Applied tab not showing after Sent screener tab
- Survey preview fails
- Tag count not showing correctly after tag is applied
- Cannot add candidates using participant segments for new study

Feb 8, 2024

Jan 25 - Feb 7

Ad Hoc Emails

Ad Hoc Emails

Send Ad Hoc Emails to your participants. ๐ŸŽ‰ Now you can send ad hoc emails to your participants from within your study, allowing you to reach out and communicate about their participation, gather additional information, or whatever else you may need to speak to them about.

  • More information and guide updates coming soon.
Other Improvements and Fixes
๐Ÿ“ˆ Improvements ๐Ÿ“ˆ
- UI improvements throughout application
- Special characters can be used in account names

๐Ÿ› Bugs Fixed ๐Ÿ›
- Incentives method is defaulting to outside of great question for all studies
- Sessions without a participant do not show title or video in public view
- Tag count not showing correctly after tag is applied
- Every other attempt to send a one-off incentive for the same study fails
- Highlights fail to load after title is changed

Jan 25, 2024

Dec 12 - Jan 24

Slack Unfurls

Slack unfurls

Introducing Slack Unfurls. ๐ŸŽ‰ Share Great Question links in your connected Slack account and display key details about your study or artifact. This makes it easier for your team to stay in the loop (plus, it's much more inviting than a plain URL with zero context).

  • Check out our guide to learn more.
Other Improvements and Fixes
๐Ÿ“ˆ Improvements ๐Ÿ“ˆ
- UI improvements throughout application
- Copy updates to weekly digest emails

๐Ÿ“Š Studies ๐Ÿ“Š
- Title added to Plan step
- External recruitment requests can be edited after publishing
- Incentive amount validation for recruitment requests
- Improved ability to load calendar events for studies with many users

๐Ÿท๏ธ Repository ๐Ÿท๏ธ
- Highlight card improvements
- Preview slideout for Synthesis tab

๐Ÿ› Bugs Fixed ๐Ÿ›
- Participant brought to a blank page getting a question with blank skip logic
- Pages failing to load
- Location question type not working
- Observers being added as a moderator
- Continuous date selection not persisting
- Hyperlink shortcut not working as expected
- Unmoderated preview not loading

Dec 12, 2023

Nov 28 - Dec 11

Weekly Digest Emails

Weekly Digest Emails

Review your accountโ€™s weekly research activity. ๐ŸŽ‰ Weekly digest emails provide a snapshot of how many studies were created, interviews scheduled, and artifacts created during the past week. Easily review and access recent artifacts and upcoming interviews as well.

Check out our guide to learn more.

Other Improvements and Fixes
๐Ÿ“ˆ Improvements ๐Ÿ“ˆ
- UI improvements throughout application
- Improved payment method adding feature.

๐Ÿ“Š Studies ๐Ÿ“Š
- Image zoom for images added to questions.
- Screeners enabled for all study types.

๐Ÿท๏ธ Repository ๐Ÿท๏ธ
- Added account defualt visibility setting for insights.
- Single nested menu for highlighting, tagging, and actioning.

๐Ÿ› Bugs Fixed ๐Ÿ›
- Batch emails not working properly
- Highlight modal getting cut off by bottom of window
- Scroll to top button is displayed two times on the interview templates page
- Emails not being sent
- Marking a participant as removed clears other study filters as well
- Studies filter menu on repository extending full width of screen
- Filtering by `Date added` on the Repo is returning incorrect results
- Some interviews added to a study are not showing in the study repo
- User was unable to change session moderator and Zoom link not updating

Nov 28, 2023

Nov 14 - 27

Ability to share Insights with anyone

Insight share settings

Easily share Insights with stakeholders. ๐ŸŽ‰ To provide stakeholders access to insights without requiring them to have a Great Question account, you can now set the individual Insight to Public, or set it at your account level to make it the default, so that anyone with the link can view.

Learn more about insights here.

Other Improvements and Fixes
๐Ÿ“Š Studies ๐Ÿ“Š
- Ability to pause external recruitment requests

๐Ÿท๏ธ Repository ๐Ÿท๏ธ
- UI improvements to artifact cards
- "More" ellipses menu move to the far right for all artifacts
- Improvements to loading tags when viewing all occurrences
- Consistent display width of text editors
- New slideout applied to reel editor
- "We're preparing the transcript" moved into the Transcript tab
- Change copy from "New highlight reel" to "New reel"
- Locked state for private artifacts shared in a public insight

๐Ÿ› Bugs Fixed ๐Ÿ›
- Last name shown in tooltip when hovering over profile icon
- Highlight not added when generating new highlight reel from "Add to reel" menu option
- Creating a team on the sidebar not immediately reflected on the Teams list
- Viewing survey response in repo not loading the individual response in study
- Adding attribute via slideout not working
- Members added during Team creation do not remain
- Wrong email being sent when resending invites
- Scroll to top button isn't working on some pages


Nov 14, 2023

Nov 7 - 13

External Participant Recruitment

External Participant Recruitment

External Participant Recruitment is now live.๐ŸŽ‰ Reach the right audience for your Great Question studies with Respondent's panel of over 3 million research participants, including B2B and B2C participants.

  • Learn more about the feature here, and check out our guide to learn more.
Other Improvements and Fixes
๐Ÿ“ˆ Improvements ๐Ÿ“ˆ
- UI improvements across the platform
- Confirmation and password reset email performance improved

๐Ÿ› Bugs Fixed ๐Ÿ›
- Email previews show wrong date
- Study says unlimited for participant limit and be updated
- Cursor not being returned to position after auto-save
- Cannot deselect "Apply for every {day}" when setting availability for a rolling study
- Rescheduled observer room session not updated with new recording
- Funding approval needed for one-off incentives


Nov 7, 2023

Nov 1 - 6

New Artifact Share Settings

New Global Share Settings

Update account share settings for each artifact type.๐ŸŽ‰ Admins can now update each artifact's default share settings for the account so that users no longer have to manually update each artifact.

  • Check out our guide to learn more.
Other Improvements and Fixes
๐Ÿท๏ธ Repository ๐Ÿท๏ธ
- More UI improvements across multiple artifacts.
- Improved sharing UI for artifacts
- Users are now prompted to integrate Zoom when trying to upload videos via Zoom

๐Ÿ“Š Studies ๐Ÿ“Š
- Users can select the preferred payment method to issue study funds back to

๐Ÿ› Bugs Fixed ๐Ÿ›
- Some interviews canceled right after booking
- Unable to send thank you emails and incentives


Previous Updates

We have recently made changes to our changelog. ๐Ÿ˜ To see previous changes to Great Question, click here.

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