Changelog

Nov 14, 2023

📊 Studies 📊

• External Participant Recuitment is live! 🎉

📈 Improvements 📈

• UI improvements across the platform
• Confirmation and password reset email performance improved

🐛 Bugs 🐛

• Email previews show wrong date: Fixed
• Study says unlimited for participant limit and be updated: Fixed
• Cursor not being returned to position after auto-save: Fixed
• Cannot deselect "Apply for every {day}" when setting availability for a rolling study: Fixed
• Rescheduled observer room session not updated with new recording: Fixed
• Funding approval needed for one-off incentives: Fixed

Nov 7, 2023

🏷️ Repository 🏷️

• More UI improvements across multiple artifacts.
• Improved sharing UI for artifacts
• New Visibility section in account settings for sharing different artifacts
• Users are now prompted to integrate Zoom when trying to upload videos via Zoom

📊 Studies 📊

• Users can select the preferred payment method to issue study funds back to

🐛 Bugs 🐛

• Some interviews canceled right after booking: Fixed
• Unable to send thank you emails and incentives: Fixed

Oct 31, 2023

🏷️ Repository 🏷️

• More text is shown in the Highlight artifact card
• Clickable study titles on artifact cards
• Multiple UI updates to highlight menus and other reposoitory features

🐛 Bugs 🐛

• Session fails to load: Fixed
• User cannot add highlight to reel: Fixed
• Candidates are incorrectly marked as valid email: Fixed
• Many avatars are showing up on insight card vs. just the creator: Fixed

Oct 24, 2023

🏷️ Repository 🏷️

• Implemented highlight share settings
• New Share settings UI
• Further artifact UI improvements, such as: artifact card updates, and improved slideouts

🐛 Bugs 🐛

• Auto-scroll on Reels not working: Fixed

Oct 17, 2023

🏷️ Repository 🏷️

• Improved performance for multiple repository features
• Interview summaries shown on slideout
• Highlight tags consolidated into a single highlight menu
• UI updates to artifact slidouts

🐛 Bugs 🐛

• Artifacts not showing on the repo even when eligible: Fixed
• Import name is blank filter not working: Fixed
• Clicking artifacts in study not loading full page: Fixed
• Tags on Highlight color and counts on index is different from slideouts: Fixed
• Canceled/no-show participations counted towards continuous slots count: Fixed

Oct 10, 2023

🏷️ Repository 🏷️

• Transcripts can now be downloaded
• Artifacts open in slideout view when embedded in an Insight
• Improved performance for multiple repository features, such as: interview and higlight title updates
• UI improvements across the repository

📊 Studies 📊

• Standard Great Question consent and custom consent forms can be previewed from within the study.

🐛 Bugs 🐛

• Unable to select answer for skip logic if answer has multiple commas: Fixed
• Unable to add highlight to reel from within the interview room: Fixed
• Cannot scroll to see full consent form on mobile devices: Fixed
• No option to create new candidate if no space after name: Fixed
• Calendars not showing as connected after connecting: Fixed
• Filter is being applied but does not appear checked: Fixed

Oct 3, 2023

🏷️ Repository 🏷️

• Performance improvements
• Cursor persists in add tags menu after adding a tag
• Updated placeholder text on tags menu
• Tags list updates instantly when a new tag is created
• Downloaded highlights open in a new tab

🐛 Bugs 🐛

• Unable to edit highlight reels: Fixed
• Highlight reels cannot be downloaded right after creation: Fixed
• Creators unable to edit their Study Tags or create Study Tag Groups: Fixed
• Consent forms not added to duplicated study: Fixed
• Sort by name does not work on custom attributes page: Fixed
• New tags not applied when created during highlight creation: Fixed

Sep 26, 2023

🏷️ Repository 🏷️

• Added space in Tags tab in study
• Improved highlight reel editing to prevent crashing
• Fixed "Play clip" button
• Tag search modal persists after a tag is added
• Removed highlight/tag functionality on text content within Insights
• Improved video quality
• Imoproved performance and speed saving highlights/tags

📊 Studies 📊

• Live Stream (Observer Rooms) can now be enabled for active studies.

🐛 Bugs 🐛

• Buttons in unmoderated preview are the wrong color: Fixed
• Unable to change video playback speed in full screen: Fixed
• Observer events not updating when observers are removed: Fixed

Sep 19, 2023

📈 Improvements 📈

• Option to reset default colors for Custom Branding
• UI improvements across the platform
• Improved speed across multple areas of the platform

📊 Studies 📊

• Copy corrected for incentive activity in participant history
• Email preview CTA loads the correct page

🐛 Bugs 🐛

• Participants marked as complete but not sent thanks: Fixed
• Using incentives method filter causes studies page to fail to load
• Cannot hit back button when viewing /pages/landing: Fixed
• Sorting by Status not working: Fixed
• Observer Room observer emails include wrong link: Fixed
• Study overview not loading: Fixed

Sep 12, 2023

📈 Improvements 📈

• UI improvements across the platform
• Communicate error validation if user updates email address that already matches a candidate
• Focus cursor on "add tags" element immediately upon highlighting text

🐛 Bugs 🐛

• Cannot view tag occurrences in study: Fixed
• Changing attributes in study participant table not saving: Fixed
• Unable to filter by study tag while editing highlight reels: Fixed
• Tag count not showing correctly after tag is applied: Fixed
• Cannot edit highlight title from synthesis page: Fixed
• Wrong email being sent when resending invites: Fixed

Sep 5, 2023

📈 Improvements 📈

• Corrected logo view on Branding page
• Email modals show all relevant attribute details before sending
• UI improvements across the platform

🐛 Bugs 🐛

• Broken images on transcripts: Fixed
• Can't send incentive to completed participant: Fixed
• Highlight reels not being created in study: Fixed
• Calendars not showing on first intgration attempt: Fixed
• Highlight menu not appearing: Fixed

Aug 29, 2023

📈 Improvements 📈

• Custom Branding previews within Branding page
• Custom Branding is shown in the email and landing page previews while in a study
• Improved copy for Branding page detail
• Unsaved changes modal for branding updates
• Multiple UI changes to the Interview Room
• Observer Room bot name changed to Great Question Observer
• UI changes to indicate that only Admins can export CSV files from the candidates page
• Other UI improvements across the platform
• Limited emails that are sent to Observers
  • Booked interviews, Upcoming interview reminders, and Interview transcript is ready

🐛 Bugs 🐛

• Observers receiving incentive redeemed notifications: Fixed
• Interview rooms have the same video but different transcripts: Fixed
• Selecting an existing global tag isn't working: Fixed
• Incentive emails are leading to blank screens: Fixed
• Phantom observers are receiving study emails: Fixed
• Observer roles can change a participant status in interview room: Fixed
• Modal does not close after shortlisting candidates: Fixed
• Filtering by tag not working for tagged interview rooms in study repository: Fixed

Aug 22, 2023

📈 Improvements 📈

• UI improvements for avatar list on studies
• Updated copy on Interview guide within interview studies
• Candidate attributes is now Custom attributes in the account settings

📊 Studies 📊

• Export to CSV button added to survey response data pages

🐛 Bugs 🐛

• Duplicating a focus group study creates customer interview study: fixed
• Funds not returned after study closed: fixed
• We don't hide rejected participations when viewing screener responses: fixed

Aug 15, 2023

📊 Studies 📊

• Expose candidate RSVP status in UI

📈 Improvements 📈

• Transcript improvements
• Selectable text for PDFs
• PII hidden in Observer Rooms

🐛 Bugs 🐛

• Not all data is included in study CSV export: Fixed

Aug 8, 2023

📈 Improvements 📈

• Dedicated Highlights tab added to Interview Room

📊 Studies 📊

• UI updates for Study Repository menu

🐛 Bugs 🐛

• "Add to highlight reel" not populating reels in global or study repository: Fixed
• Can't see full attribute name on full candidate profile: Fixed
• Scrolling in reposiroty not working correcly: Fixed
• Screener responses not showing when accessing via email notification: Fixed

Aug 1, 2023

📈 Improvements 📈

• Resizable images within Notes sections, Insights, and other input areas.
• Multiple column and table layouts within Notes sections, Insights, and other input areas.

July 25, 2023

📈 Improvements 📈

• Custom Branding
• Email notification sent to study owner when study is paused.

🐛 Bugs 🐛

• Duplicate candidates with same email: Fixed
• Call links missing for interviews: Fixed
• Email changes not saving: Fixed
• Highlight chapter titles are sometimes out of order: Fixed
• Calendar not showing after integration: Fixed
• Skip logic not working for Linear Scale questions: Fixed
• Consent forms are not displayed correctly: Fixed

July 18, 2023

📈 Improvements 📈

• New Account menu and settings.

🐛 Bugs 🐛

• Play button widgets not loading for FigJam: Fixed
• Cannot fund study since no funding method is shown
• Selected playback not persisting: Fixed
• Study page and tabs not persisting after refresh: Fixed

July 11, 2023

📈 Improvements 📈

• Rich text emails
• Reduced time from changes made in personal calendar reflecting in GQ
• Previously applied filters persists on Studies page
• Archives studies are hidden by default

🐛 Bugs 🐛

• Study tags not appearing as options after a highlight is created: Fixed
• Sessions cancelled/rescheduled by participants are not removed from calendar: Fixed
• All studies shown after deleting study from My studies until refresh: Fixed
• Skip logic not working for Single Select when comma is used: Fixed
• Content overlaping on time proposals within scheduling page: Fixed

July 4, 2023

📈 Improvements 📈

• Studies page is now sortable by columns
• Participant table attributes are now grouped (study participant view columns)
• Improved speaker name assignment
• Improved signup page design
• Ability to disconnect an expired integration, vs reconnecting first
• Sort by owner name on the studies page

🐛 Bugs 🐛

• Multiple events created for same event: Fixed
• Cannot choose attribute type while creating a new attribute: Fixed
• Error when trying to view candidates page: Fixed
• Issues uploading recordings via Zoom: Fixed
• Highlight data mismatch in product + FigJam: Fixed
• Incomplete transcripts: Fixed
• Reflect cancellation in gcal event: Fixed
• Study Tag showing up even though there's no data for it: Fixed

June 27, 2023

📊 Studies 📊

• Update to helper text for Participant Segments
• Tooltip added for Participant Segments

📈 Improvements 📈

• Custom Attributes now have a description that can be seen via tooltip
• Updated pricing table
• Added My Studies to studies page
• UI improvements when loading studies page
• Receipts open in new tab, vs current tab of browser

🐛 Bugs 🐛

• Error for Zoom recording before meeting happens: Fixed
• Wrong copy on automatic review: Fixed
• Skip logic not persisting when study is duplicated: Fixed
• No booked email sent after rescheduling: Fixed

June 20, 2023

🧩 Integrations 🧩

• Qualtrics Integration improvements

📊 Studies 📊

• Participant Segments launched for all plans
• Google Meets and Microsoft Teams are always shown as Location options in Calendar settings
• Study name shown in interview name/title
• Ideal Answer lists containing long answers are no longer obstructed when editing
• Copy link button for survey results page
• Separate URL for every survey tab (questions, summary, individual)
• Restart button added for screener and survey previews

🐛 Bugs 🐛

• Cannot load the test page for unmoderated studies: Fixed
• 500 error when trying to connect Teams: Fixed
• App crashing when user tries to complete unmoderated test with default questions: Fixed
• Study-related filters not working: Fixed
• Insight cover photo thumbnails broken: Fixed

📈 Improvements 📈

• Improved usability with changing speaker name in transcripts

June 13, 2023

🧩 Integrations 🧩

• Qualtrics Integration launched for Scale and Enterprise plans

📊 Studies 📊

• Added Preview button to screeners, surveys, signup forms, and unmoderated tests

🐛 Bugs 🐛

• Phantom studies linked to incentives preventing user role change: Fixed
• Multiple emails about rescheduled interviews: Fixed
• Error reporting that candidates do not have email addresses when they do: Fixed
• Highlights not appearing on transcript: Fixed
• Panel study not created at account creation: Fixed
• Skip logic not working correctly for multi-select:Fixed

June 6, 2023

📊 Studies 📊

• Creators can now create a study on another user's behalf
• Candidate URL has been removed from Observer Events

🐛 Bugs 🐛

• 404 when trying to change moderator: Fixed
• Add candidate modal not persisting after clicking Save and add another: Fixed
• User receiving error when trying to access candidates page: Fixed
• Out-of-study incentive studies shown on dashboard: Fixed
• Sort by responded participations count raises an error: Fixed

May 29, 2023

🧩 Integrations 🧩

• FigJam: Enable oembed
• FigJam: Link back to original asset from video player
• FigJam: Fixed stickies overlapping

🐛 Bugs 🐛

• Live stream recordings not uploaded to interview room: Fixed
• Skip logic does not persist when applying template: Fixed
• Cursor jumps to end while typing: Fixed
• Server-side candidate list is timing out intermittently: Fixed
• Editing bullet points not reflecting when saved: Fixed
• Unable to change published study title: Fixed
• Blank checkbox shown on landing page: Fixed
• 'No Reward' shown when editing landing page details: Fixed

May 15, 2023

🔕No changes🔕

May 8, 2023

📝Plans📝

• New and improved pricing table
• New plan structure

🧩 Integrations 🧩

• FigJam release

📈 Improvements 📈

• Update Participation limit language on Survey setup page

🐛 Bugs 🐛

• Repository menu in study won't collapse: Fixed

May 1, 2023

📊 Studies 📊

• Show Tags on Interview Room header

🐛 Bugs 🐛

• No moderator shown for calendar: Fixed
• Unable to view highlight reel in full view: Fixed
• Users not being notified of rescheduled events: Fixed
• Unable to change speaker name to other account users: Fixed

April 24, 2023

📊 Studies 📊

• Introduce Summary field for interview room

📆 Calendar 📆

• Show current week when loading calendar

🐛 Bugs 🐛

• User unable to send incentive to participant: Fixed
• Participant does not have an interview date: Fixed
• Wrong interview date and time on emails: Fixed
• Availability block popup showing wrong end time: Fixed
• Study tags not saving when click enter: Fixed
• Error when updating speaker names: Fixed
• Selected consent from Plan not persisting once published: Fixed

April 17, 2023

📊 Studies 📊

• Auto-focus on Title input field when first landing in study creation

🐛 Bugs 🐛

• Tags not showing that they are selected: Fixed
• Image upload modal persisting after image has been added: Fixed
• Unable to add text to insight when artifacts are added first: Fixed
• Global tag management setting affecting study tags: Fixed
• Viewing study highlight reel takes me out of study, into global repo: Fixed

April 10, 2023

📊 Studies 📊

• Sythesis (Beta) launched

📈 Improvements 📈

• Detect existing candidates when creating a candidates

🐛 Bugs 🐛

• Newly created study not shown when creating a study from within an existing study: Fixed
• User is double booked and new events not showing on calendar: Fixed
• Availability block popup showing wrong end time: Fixed
• Incorrect moderator and calendar on 1:1 studies with multiple project users: Fixed
• Interviews not showing up in data after upload: Fixed

April 3, 2023

🎥Observer Rooms🎥

• Launch of Observer Rooms

📈 Improvements 📈

• Various process improvements in the backend
• Text label added next to icon for "Library"

📊 Studies 📊

• Launch of "New Study" creation process
• Added space below bottom of cards to provide separation between footer and content
• Setup screener button persists for easy link back
• Default study title uses mm/dd/yyyy formatting
• Re-organization of left-hand nav tabs after study is created

🐛 Bugs 🐛

• Renaming tags removes them from tagged highlights: Fixed
• Highlight Reel blank in full page view: Fixed
• Highlight Reels not loading in full view (new): Fixed
• Editing tag groups not using same permissions as editing tags: Fixed
• Unable to manage incentives after study creation: Fixed
• Bugs with tags manager: Fixed

March 27, 2023

📈 Improvements 📈

• Various process improvements in the backend

🐛 Bugs 🐛

• Unable to highlight any and all text as needed: Fixed
• Some users unable to upload CSV file: Fixed
• Unable to manually add multiple choice attribute to new candidate: Fixed
• Unable to add values to text attributes: Fixed
• CSV export doesn't include selected columns: Fixed
• Unable to download CSV using Chrome: Fixed
• One time email edits not being sent: Fixed
• Unable to change all speaker names in interview rooms: Fixed

March 20, 2023

📈 Improvements 📈

• Various minor UI improvements throughout product

🐛 Bugs 🐛

• Unable to send invites for some users: Fixed
• Issues logging in via Open ID: Fixed

March 13, 2023

📈 Improvements 📈

• Minor UI improvement for calendar events
• Able to change study owner as admin and/or current study owner

🐛 Bugs 🐛

• Filters not working properly when a plus sign is used: Fixed
• Study calendar showing wrong user's calendar: Fixed
• Incentive shown in calendar event after incentive has been removed from study: Fixed
• Unable to change consent form on draft study: Fixed
• Loom not starting for unmoderated study: Fixed

March 6, 2023

📈 Improvements 📈

• Export timestamp added for Snowflake integration
• Various minor UI improvements throughout product

🐛 Bugs 🐛

• Segments not working properly: Fixed
• Dropdown menu for attributes not populating all the way during import: Fixed
• "Download CSV file" button in email not working: Fixed
• Calendar availability not matching scheduler preview for some users: Fixed

February 27, 2023

📈 Improvements 📈

• Improved resizing of interview layout
• Improved playback speed menu visability
• Improved focus on slideout menu (grey backgroud over other content)
• Flags added next to languages in language selector
• Study specific insights shown in study's "Add to insights" dropdown
• Study tag and global tag selector menu show up in highlight reels creator

📊 Studies 📊

• Time Proposals launched: "Allow time proposals"
• Added "# of studies" column to participant view in studies

🐛 Bugs 🐛

• Two "Allow Time Proposal" toggles when creating a study: Fixed
• Study tags not appearing when trying to highlight uploaded video: Fixed
• Unable to select answer with more than one comma in skip logic: Fixed
• Filtering by participant in study repo not returning correct results: Fixed
• Collaborators not showing in moderator and observer lists: Fixed
• Highlight reels created from global repo show up in study repo: Fixed

February 20, 2023

📈 Improvements 📈

• Custom attribure sorted alphabetically by "Name" A-->Z

🏷️ Repository 🏷️

• Remove extra "Transcript" card

🐛 Bugs 🐛

• Highlight page tags showing global tags instead of study tags: Fixed
• Multiple observer events are sometimes created: Fixed
• Unable to change study owner: Fixed

February 13, 2023

📈 Improvements 📈

• Various minor UI improvements throughout product

🎦 Highlight Reels 🎦

• Up and down arrows added to re-order clips in reel editor

📊 Studies 📊

• Ability to search for survey templates during study creation
• Persistant template icon within studies while scrolling

🐛 Bugs 🐛

• Some GQ info still appearing when "Remove GQ branding" is toggled on: Fixed
• Videos uploaded to study data page are only saved in the global data page: Fixed
• Zoom recording upload taking an exessive amount of time: Fixed
• Not showing correct default consent form: Fixed
• Scheduled interviews missing call link: Fixed

February 6, 2023

📈 Improvements 📈

• February misspelled 😅

🔖  Candidate filtering 🔖

• Ability to select all/unselect all values from filters

📊 Studies 📊

• Ability to type in times, vs only being able to scroll, when setting calendar availability blocks

🎦 Highlight Reels 🎦

• Error modal shown when trying to go over 30 highlight limit in highlight reels

🐛 Bugs 🐛

• Skip logic not saving in screener templates: Fixed

January 30, 2023

📈 Improvements 📈

• Various minor UI improvements throughout product
• "View on full page" icon moved outside the 3 dot ellipsis menu for all artifacts
• "View on full page" opens in current tab
• Able to see full consent form on mobile view
• Persistant playback speed settings
• Observer list shown once field is clicked in, vs having to begin typing first
• Incentives tab moved above Data
• "Opted in at" and "Opt in at" changed to "Opt-in date"
• "Last Contacted" changed to "Last invited at"
• Study level tag groups removed from global tag manager for better clarity

📊 Studies 📊

• Consent upload modal added within studies, vs redirecting to Legal page in account settings
• Overview icon changed
• Updates to Panel Landing Page Copy
• Calendar View settings time selection list max height set and now scrollable
• Update participant status without page refresh

🐛 Bugs 🐛

• Interview recordings not being transcribed: Fixed
• Location field not being saved/exported from survey: Fixed
• Session details not updating when rescheduled: Fixed
• Partial Transcripts: Fixed
• Participant filter not showing options: Fixed
• Global Insight not showing up when empty: Fixed
• Unable to type after defaulted bullet points in email: Fixed

January 23, 2023

📈 Improvements 📈

• Various minor UI improvements throughout product
• Highlight slideout opens first, vs not full page
• Improved avatar/collaborator view count on studies

🏷️ Repository 🏷️

• Split Repository into two tabs; Data and Insights

January 16, 2023

📈 Improvements 📈

• Global tags tab on studies Tags page
• Separation of study and global tags while filtering by tags within a study
• Engagement Insights list now sorted by most recently viewed
• Update "Completed" tooltip
• "New incentive" button and "New incentive" slideout title match
• Updates to "Study Tags" description
• Redsign of artifact cards throughout product

🐛 Bugs 🐛

• Survey articact cards showing duplicate information: Fixed
• Issue using filters with values containing commas: Fixed
• Events not created for newly added observers: Fixed

January 9, 2023

📈 Improvements 📈

• Added "None" section to show ungrouped studies when using "Group By: Research Type"
• Added "List View" to view options
• Warning modal added when editing global tags
• Various minor UI improvements throughout product
• Default text added to study overview page
• Active studies set as priority when grouping by "Status"
• Studies caret shows list of recent studies
• Improved viewable options in attribute dropdown during CSV imports
• Added "Copy Link" option to landing and scheduling page views
• Alphabetize ungrouped study tags
• Able to apply multiple tags while filtering by tags
• Ability to add a cover photo to insight reports
• Sticky header and menu while scrolling
• Separation of study and global tags while viewing an artifacts tags

🐛 Bugs 🐛

• Unable to scroll on Data page: Fixed

⚖️ Data Governance ⚖️

• Review and updates to PII compliancy and clarity

January 2, 2023

🐛 Bugs 🐛

• Selected days not displaying in scheduler when using Firefox: Fixed

December 26, 2022

📈 Improvements 📈

• Calendar UI improvements
• Showing more relevant content on Dashboard

🐛 Bugs 🐛

• "Next" button missing when user chooses "No Incentive" while creating customer interview study: Fixed
• Filter by owner not working: Fixed
• Unable to choose options for candidate attribute: Fixed
• Video not saving in interview rooms: Fixed
• Batch emails not always following set rules: Fixed

📊 Studies 📊

• Study tag groups tied to respective studies

December 19, 2022

📊 Studies 📊

• Study attributes manager added to Custom attributes
• Study tags supported for highlight reels

🐛 Bugs 🐛

• When Teams is selected for some users, leads to 404 error: Fixed
• Grouping by "Type" missing from study view options: Fixed
• Insight title text disappearing while being typed: Fixed
• "Add Interview" added back to repository options: Fixed
• Email case sensitivity when signing in: Fixed
• Unable to bulk delete candidates that are tagged in highlight reels: Fixed

December 12, 2022

📆 Scheduling 📆

• Hide incentive line in emails and landing pages if no incentive is offered

🏷️ Repository 🏷️

• Can associate highlight reel with a study upon creation

🧭 Navigation 🧭

• Ability to set default views

🐛 Bugs 🐛

• Missing transcript bug fix
• The canceled interview still showing on the calendar: fixed
• Text editor overlapping sender list- fixed
• Microsoft Teams not showing as an option for call link- fixed
• Changing moderator for Google Meet study- fixed
• Saved segment missing candidates-fixed

December 5, 2022

🧭 Navigation 🧭

• Updated application navigation & new study UI for more compact view

🏷️ Repository 🏷️

• Include more information on the zero data state
• Added counts to tags

📧 Email improvements 📧

• Fixed filters for email templates

November 28, 2022

📧 Email improvements 📧

• Fixed filters for email templates
• Preview consent forms when choosing within a study

🐛 Bugs 🐛

• Location question type fixed
• Screener email removed invite CTA
• Fixed search by imported candidates first or last name
• Removed: "required" display after completing screener
• Shortlist button was disabled in UI, but could still be clicked

November 21, 2022

📆 Scheduling 📆

• Responsive versions of participant scheduling

🧭 Navigation 🧭

• Repository tab added to the study page
• "Group by" added to studies index
• Added row view for studies

👨‍🍳 Methods 👨‍🍳

• Added advanced skip logic to surveys

📧 Email improvements 📧

• Added the ability to "undo" email sends

🐛 Bugs 🐛

• Email subject lines not saving
• Invite reminder preview not updating
• Original event not being removed after rescheduling
• Removed moderator when changing study style

November 14, 2022

❄️ Snowflake Integration ❄️

• Update documentation for exports
• Duplicate flow for updating credentials

❓ Help docs ❓

• New helpdocs reverse proxy setup

📧 Email improvements 📧

• Added API endpoint for applying default email sender
• Fixed spacing in email editing slideout
• Visual updates to the email preview
• Renamed "send" to "compose"
• Added slideout for email templates

📆 Scheduling 📆

• Can now change the moderator on an interview

🐛 Bugs 🐛

• Fixed participant rescheduling bug
• fixed tags that were persisting when they shouldn't have been
• re-directed www.greatquestion.co
• Fixed blog posts being hidden from site
• Users couldn't create observer account using SSO

November 7, 2022

❄️ Snowflake Integration ❄️

• Ability to export data from Great Question to Snowflake
• Add UI to trigger manual export

📆 Scheduling📆

• Add study requirements to calendar signup
• Add Microtsoft Teams to Video options

▶️ Zoom Integration ▶️

• Support personal Meeting IDs

📧 Email improvements 📧

• Added slideout for email editing/saving during study creation
• Added additional error prevention on editing
• Study's default email is not edited when one-off email is changed within a study

🐛 Bugs 🐛

• Saved segments are applying all filters
• Tremendous emails weren't showing company name- fixed
• You can now download interview videos
• Interview reminder emails show UTC instead of local time

October 31, 2022

🎦 Highlight Reels 🎦

• Turn on highlight reels for all customers

📆 Calendar 📆

• Ability to toggle "check for conflicts"
• Add tooltip for minimum scheduling notice
• Added tooltip for "buffer between events"

📧 Email improvements 📧

• Change email editing to slideout and change visual styles on the "view"
• Change CTA text to say "add CTA button"

🐛 Bugs 🐛

• Scheduler not displaying slots in the correct order
• Canceled interviews keep its slot unavailable when check for conflicts is disabled
• Number filters not working
• Participation count includes rejected parties
• No gif thumbnail created for clips < 2 seconds
• Invite email has ghost bullet point when no incentive

October 24, 2022

📆 Calendar 📆

• Built maximum scheduling notice
• UI polish
• Mad the color on private events the same as the main user calendar

🎦 Highlight Reels 🎦

• Update the delete clip flow to include warnings
• Carry the highlight reel title overlay onto show page view

📧 Email stats 📧

• Add screener invite email stats to the stats tab

🐛 Bugs 🐛

• Sort by "interview at" no longer empty
• "last contacted date" missing data

October 17, 2022

🎦 Highlight Reels 🎦

• Turn on for internal dogfooding & customer beta program
• Add ability to select all from clips editor
• Change left nav visibility when logged in and viewing a highlight reel
• View more reel details in slideout

📆 Calendar 📆

• Turned on booking limits for all customers

🐛 Bugs 🐛

• Changed field type for any number in text field, no longer reflected as date
• Removed visual block on question history side panel
• Text based question types now showing in summary graphs

October 10, 2022

📆 Calendar 📆

• Show more dates on calendar and improve calendar time selection view
• Reschduling an interviews now frees its previous slot when checking for conflicts

🏷️ Repository 🏷️

• Add date to clip page

🔍 Conducting Research 🔍

• Alphabetize owned by filtering list
• Reorder landing page sections on smaller screens
• Preview & legend items now right aligned
• Link to calendar help article on calendar page

🐛 Bugs 🐛

• Import update timeout fixed
• Highlight slideout starts at highlight start time
• Select another sender for emails
• Recordings showing in candidate profile
• Attributes now saved when being applied to survey templates
• Unmoderated test link now working in iFrame

‍

October 3, 2022

🎦 Highlight Reels 🎦

• Tooltip for hover for "add" icon
• Added success toast message after highlight reel is discarded or deleted

📧 Email templates 📧

• Keep the selected email template name in the email template field

🏷️ Repository 🏷️

• Sort order fixed
• Download clip, interview, highlight reels

📆 Calendar 📆

• Viewing calendar on mobile device as participant
• Placement of availability/scheduling increments in calendar

🐛 Bugs 🐛

• Creator role can see delete options for candidates
• Study funding required when not using GQ for incentives

‍

September 26, 2022

🎦 Highlight Reels 🎦

• Change "clip" to "highlight"
• Remove Hover state from Tags on show page
• confirmation modal before discard to confirm lost work

🐛 Bugs 🐛

• Skip logic not saving
• Study breaks if durations of study is long
• Batch invites stuck
• Adding clickable links in consent forms
• Can't filter custom attributes from imported candidates

‍

September 19, 2022

🎦 Highlight Reels 🎦

• Show skeleton page upon save
• Add "create highlight reel" without bulk selection
• Ability to re-order highlights while editing via drag and drop
• Public page for highlight reel
• Ability to collapse/open the available clips sidebar

❄️ Integration: Snowflake ❄️

• Add unsubscribe and filter contact configuration options
• Add link to documentation for setting up Snowflake

🐛 Bugs 🐛

• Wrap text in candidate table fixed
• Truncate the time zone label
• Expand limit cap per calendar
• All user notification on round- robin
• Deleted highlights showing up in video script
• Viewable PDF consent forms in mobile browsers

‍

September 12, 2022

🎦 Highlight Reels 🎦

• Show combined transcript
• Add clips to existing reel from repo

❄️ Integration: Snowflake ❄️

• Test integration with 20k candidates
• Add support for different types of configuration fields
• Set sync job to run simultaneously for same account
• Allow users to select database/table they want to export
• Add manual import button to trigger snowflake integration

🐛 Bugs 🐛

• Calendar availability errors not being reported
• Email templates not rendering properly
• Unable to add moderator and Zoom link not included in invites

‍

September 5, 2022

🧩 ❄️ Integration: Snowflake 🧩 ❄️

• Test integration in staging
• Fix candidate source
• Add imported candidates table name
• Project structure reorganization

🎦 Highlight Reels 🎦

• Track views
• Skeleton loading stage
• Editor polish
• Download & Delete capabilities
• Slideout preview
• Repo card for reels
• Sharing settings on highlight reels
• Warning modal when closing the tab

🐛 Bugs 🐛

• Video stuck uploading
• Calendar page failing

📧 Email templates 📧

• Search, filter and sort email templates

‍

August 29, 2022

🎦 Highlight Reels 🎦

• Implement clipper
• Create video player preview

🏷️ Repository 🏷️

• Cancelling deleting a clip opens the clip instead
• Speaker name search not showing results

🔍 Conducting Research 🔍

• Calendar/Scheduler: confirmation email showing wrong time zone

🐛 Bugs 🐛

• Study page refresh added after shortlist created
• Handling deactivated account users
• Remove user from account

‍

August 22, 2022

💜 ☀️ Summer of Love ☀️ 💜

• Preview email deliverability
• Invite reminder email turned on

🔍 Conducting Research 🔍

• Calendar/Scheduler: Migrated all studies to new scheduler

🌍 Internationalization 🌍

• Couldn't change language when study was already created, adjusted that so it's possible now

🐛 Bugs 🐛

• Delete interview capability
• Added "ideal answers" on 3rd party test studies
• Added error when not card on file
• Clip preview slideout fixed
• Prevent negative incentive values
• Double CTA's showing up in emails
• Added filter for including/excluding "unnamed candidates"

‍

August 15, 2022

💜 ☀️ Summer of Love ☀️ 💜

• Interview table on dashboard doesn't overflow anymore

🔍 Conducting Research 🔍

• Calendar/Scheduler: Rolling interview studies launched

🐛 Bugs 🐛

• Now incentive checkbox no longer disappears when unchecked

‍

August 8, 2022

💜 ☀️ Summer of Love ☀️ 💜

• Ability to view/download signed panel consent/signup forms
• Single select question in screener creates single select attribute

🔍 Conducting Research 🔍

• Calendar/Scheduler: Allow for booking limits

🐛 Bugs 🐛

• Attribute details missing from participant lists in study view
• Study responses not showing up in table or CSV report
• Email edits not saving
• Updated no slots message when using Calendly
• Filter by studies in repo working now

‍

August 1, 2022

💜 ☀️ Summer of Love ☀️ 💜

• Fixed "name" column disappearing
• Highlight menu hidden by left nav, is fixed
• Added tooltip on hover over each tab to explain status

📇 Panel Management 📇

• Pre-fill custom attributes as hidden fields

🐛 Bugs 🐛

• Calendar availability bug: loads past availability every time
• Calendar: availability not ignored on a single meeting

July 25, 2022

💜 ☀️ Summer of Love ☀️ 💜

• Updating bullet point capabilities in emails
• Now you can change default sender for emails templates of a study
• Added "joined date" attribute and filter for candidates

🔍 Conducting Research 🔍

• Calendar/Scheduler: Launched Round Robin capabilities

🧩 Integrations 🧩

• Move current API to internal namespace
• Bulk actions on API
• Add rate limiter for new API

🐛 Bugs 🐛

• Calendar availability bug: inconsistent- fixed & will continue to smash new bugs
• Observer calendar event now updates when the interview is rescheduled
• Error generated when calendar slot is no longer available

July 18, 2022

💜 ☀️ Summer of Love ☀️ 💜

• Merge tags dropdown fixed
• Increased participant limit on study
• Fixed opt in column at study level
• Clickable PDFs now open in a new page
• Custom formatting of interview room notes

🔍 Conducting Research 🔍

• Calendar/Scheduler: Custom time slots if changed were affecting following weeks, they don't now
• Calendar/Scheduler: Offer new scheduler on all new accounts

🏷️ Repository 🏷️

• Recent artifacts now show up on the dashboard
• Delete clip is now available on the clip card
• You can add a bunch of stuff to an insight now

🐛 Bugs 🐛

• Zoom issues
• Assign participant to repo session after completed

July 11, 2022

🔍 Conducting Research 🔍

• Calendar/Scheduler: Add all moderators to candidate event for collective bookings

🏷️ Repository 🏷️

• Cancel upload button fixed
• Added video progress bar
• Playback speed controls added to mini video player
• Roll out editor to QA for testing
• Delete insight function available on the card

💜 ☀️ Summer of Love ☀️ 💜

• Post csv import, go back to candidates page

🐛 Bugs 🐛

• Screener question updates not saving
• Add existing candidates popup had hidden close button- we found it
• Removed user video was freezing, we added warm water, it's better now

🙂 Other 🙂

• Sort studies by status
• Clickable PDF consent forms

‍

July 4, 2022

🔍 Conducting Research 🔍

• Fixed scheduling increments

🏷️ Repository 🏷️

• Slideout video keeps playing even when interview room is opened in a new window- we stopped that double playing

🐛 Bugs 🐛

• CTA not recognized in email templates and emails not saving
• fixed video timestamp play button
• Candidate not able to confirm booking, confirmed manually

June 27, 2022

🔍 Conducting Research 🔍

• Calendar/Scheduler: Candidate now jumps to first available slot in participant booking calendar view
• Calendar/Scheduler: Update screen size for available time zones
• Calendar/Scheduler: Built the collective booking frontend

🏷️ Repository 🏷️

• Speaker names editing: default to focused state after click
• Updated email editor
• Added "remove" button to artifacts
• Better index on video clip and improved transcript search

✋ Permissions ✋

• Added permissions on "adding new consent form" in legal section

🐛 Bugs 🐛

• Highlight menu should close after deleting the highlight
• Toaster when users hit copy wasn't showing up, now it is
• Deleted clips not being removed from Repo

‍

June 20, 2022

🔍 Conducting Research 🔍

• Calendar/Scheduler: Show 12 or 24 hour clock enabled & fix broken mobile view on new scheduler
• Panel study type: add panel recruitment option into study methods

🏷️ Repository 🏷️

• Filter out artifacts with no info on them

🐛 Bugs 🐛

• Filters causing crash in "add existing candidates tab" fixed

‍

June 13, 2022

🔍 Conducting Research 🔍

• Calendar/Scheduling: pick time slot on different weeks, multiple week availability

📇 Panel Management 📇

• Segments: Added ability to edit & delete segments
• Attribute: added filter for "opt-in date" in candidate table

🏷️ Repository 🏷️

• Adapt editor for email usage
• Add email notifications for ready transcript

🐛 Bugs 🐛

• Fixed incentive screen bug
• No more refresh to see "sent screener" status
• Segment slideout closes after saving

June 6, 2022

🔍 Conducting Research 🔍

• Calendar: Built Great Question scheduler to reduce reliance on 3rd party application, released to beta testing customers

🏷️ Repository 🏷️

• Added previews to interviews & clips
• Added message when recording is deleted

May 30, 2022

🏷️ Repository 🏷️

• speed tag updates
• old/deleted tags removed from interview room
• duplicate listings
• upload bugs

📇 Panel Management: Segments 📇

• Create new "candidate segments" page in settings

🐛 Bugs 🐛

• Fixed users being added to closed study
• Fixed URL visibility of template
• Fixed video names in repo

‍

May 23, 2022

🏷️ Repository 🏷️

• Add meta data to transcript highlight

🌍 Internationalization 🌍

• CTA on book page now being translated

📇 Panel Management: Eligibility 📇

• Allow non-admins to view eligibility setting page
• Added candidate consent setting
• Added checkbox to exclude ineligible people

🐛 Bugs 🐛

• Tag filtering in repo
• Remove sticky left menu in smaller window

May 16, 2022

🏷️ Repository 🏷️

• Fixed video previews & sorting
• Added new filters to artifact cards
• Clear filters updated
• Fixed auto scroll bar
• Insight report sharing settings updated

🌍 Internationalization 🌍

• Added calendar events to internationalization
• Change default language on landing page once language is selected
• Can see participant language UI
• Turned on internationalization in production

🐛 Bugs 🐛

• Email body changing after new sender selected
• Modal disappearing when editing candidates

‍

May 9, 2022

⚖️ Data Governance ⚖️

• Added tracking
• "Auto delete PII after 6 months" script created
• Release data governance to all users

🏷️ Repository 🏷️

• Add multiple files to buik uploader
• Faster highlighting
• Rake task to index entire repository
• Sticky header added
• Update interview attribute and change repository interview title
• Repository dashboard sorted by most recent

🌍 Internationalization 🌍

• Add language selector on study creation
• Found translation service

🎓Research templates 🎓

• Added filters on studies index
• Added analytics for templates

🧩 Integrations 🧩

• Salesforce: setup importer observability

🐛 Bugs 🐛

• skip logic fail fixed
• Study calendar leading to 404 fixed

May 2, 2022

🎓Research templates 🎓

• turn on templates for internal testing
• fix use cases filter
• add metadata

🧩 Integrations 🧩

• Salesforce: filter contacts with import tag when config enabled

📇 Panel Management 📇

• Remove duplicate candidate
• Persistent sort for candidate table

🔍 Conducting Research 🔍

• Inviting: make email sender different than profile default
• Screeners: renamed field type for multi-select answers

🏷️ Repository 🏷️

• Instrumentation of clips/highlights
• Remove studies from repository index
• Remove case sensitivity from tags

⚖️ Data Governance ⚖️

• Create data retention item & menu setting on database for accounts

April 25, 2022

🔍 Conducting Research 🔍

• Unmoderated usability tests: prevented skip recording zones past the stop zone
• Screener surveys: Calculate the match of responses
• Surveys: attach an image to a question
• Incentives: send button fixed

🚦New onboarding experience 🚦

• updated zero data state in repository

📧 Email templates 📧

• better grid view

🎓Research templates 🎓

• Disable edits of templates with the global flag
• Use survey templates in study creation

🐛 Bugs 🐛

• Fixed meeting length error in calendar event
• Fixed round robin selection over personal calendar bug
• Skip logic bugs fixed for customer
• Integrations failing fixed

🙂 Other 🙂

• Pen test issues fixed
• Confirm session expiration for users
• Opt-in filter for "not set"

April 18, 2022

🎓Research Templates 🎓

• Launched over 30 survey & interview templates to empower everyone who does research to do great research

🔰 Salesforce Beta 🔰

• Reduced sync memory footprint
• Added first customer to staging
• Added deletion strategies

🐛 Bugs 🐛

• Video preview thumbnails on study page
• Candidate table slideout closing re-directed back to table
• Search capabilities for candidates modal within studies page
• Calendly connection update
• Production was down on April 14th

April 11, 2022

❓Question Bank ❓

• Question history now available for all accounts when building surveys/screeners

🔰 Salesforce Beta 🔰

• Import account table for salesforce
• Custom deletion behavior for salesforce integration

🐛 Bugs 🐛

• Repo search issues
• Zoom integration issues
• Fix Filter menu UX

🙂 Other 🙂

• Rate limit login and account creation (security)

‍

April 4, 2022

📈 Improvements 📈

• Added contextual emails for when integrations fails
• Improved display of recurring interviews and round robin meeting
• View screener answers on study participations table
• Show errors for invalid email content (e.g. cta button missing)

🐛 Bugs 🐛

• Bug fixes on candidate filtering including alignment
• Work to improve video playback and audio on recordings
• Fixes with transcript indexing
• Continued work on calendar integration reliability

March 28, 2022

‍📆 Calendar usability improvements 📆

• Improve the time zone selector and make more apparent for easier selection by moderators and users
• Ability to set a minimum booking notice, so interviews aren’t scheduled without you knowing well in advance
• Only show one availability block window at any time, so it’s easier for a user to see availability
• Fix primary calendar defaulting
• Ability to “Preview” to calendar booking page

📈  Large CRM performance 📈  

• Add background processing alert, so it’s clear that your database is being updated
• Speed up screener results, so you can select the right candidate for your studies

🔖  Candidate filtering 🔖

• Added additional candidate filters including and/or logic
• Got segments working with new filters
• Added Study filter on candidates including filters like “participated in X study,” or “didn’t participate in Y study”

🐛 Bugs 🐛

• Fixed Zoom forcing re-authentications
• Text formatting within question type = long text
• Survey response summary error after >100 responses

💫 Enhancements 💫

• New styling for survey builder questions
• Site-wide alert on Integration failure

‍

March 22, 2022

‍🚀 Performance and integration improvements for faster research 🚀

‍Over the past month we’ve spent a lot of time improving how well our app performs, you’ll experience faster page load times, and you can get more research done faster.

• Moved frontend to single page app for vast performance improvement between screens.
• Introduced app wide caching layer of candidate data.
• Fixed invite slideout locking issue on large lists.
• Improved performance through encrypted caching.
• Your calendar integration saves you from double booking research, and allowing you to book as much research as you want, so we Introduced app wide integration errors for invalid calendar connections as well as notification emails. So you are never out of synch.

📨 Emails, emails, emails 📨

• No idea what to say in a survey invite email, or a “hey, please come chat with me,” interview invite? We’ve got you covered.
• Now you have access to the following email templates in Great Question: screeners, participation invite, invite reminders, booked reminder, cancelled interview, reschedule request, and thank you’s. You can edit our templates or bring in your own.
• ‍You can also preview emails in the browser before sending.

🤝 Make research a team sport with workspaces 🤝

• ‍Now, if someone else from your company signs in with the same email domain, Great Question will ask if you want to be added to the same workspace, so you can see all great research you are doing together.

🐛 Other bug fixes & enhancements 🐛

• Onboarding: Added an onboarding checklist to help new researchers get started.
• Account administrators can remove a particular card payment method from account.
• Make it possible to not auto record Zoom meetings via your integration settings.
• Fixed a minor issue with invalid segments on candidates list.
• Removed double notification banner.
• Prevented double submit of customer imports causing duplicates.
• Fixed certain zoom links that were not showing up.
• Ensure disconnect of slack when the integration is removed.

‍

February 15, 2022

✍️  New research method: Unmoderated prototype testing ✍️

• ‍We call them frictionless & comprehensive because there are no apps to download or extensions to plug in. And, you get to see their audio & video while they're completing their test. Check it out and let us know what you think.

‍🎥  Research in one place: Upload multiple videos 🎥

• ‍Trying to get all your customer interviews in one place? Now, you can import files or connect with Zoom to select recent recordings and upload interviews into the repository.

‍🏷️  Organize your research with tag manager 🏷️

• ‍Create groups of tags so it's easy to keep your insights organized, drag, drop, add titles and colors and be on your way.

‍🙌  Get your research into the hands of everyone! 🙌

• ‍The share modal makes it easy to share a video clip or a full interview room with notes. Now everyone can see what a research rockstar you are!

‍📨  You aren't the only one doing this work! 📨

• ‍Want to send emails from your [email protected] account? so a group of folks can see all the great research happenings? Ta-da! Now you can! Just setup the second email address on your account and then select the other email address next time you send an email.

‍‍

February 1, 2022

🏷️ Repository: 🏷️

• Tag manager: manage tags in your repository within Great Question.

January 26, 2022

🔍 Conducting Research 🔍

• Unmoderated prototype testing

January 18, 2022

📇 Panel Management 📇

• Add a candidate right to a panel, from the candidate's profile page

🔍 Conducting Research 🔍

• We added custom consent fields to panel and study participant consent forms
• Fixes for exporting screener results into a CSV

January 14, 2022

🏷️ Repository 🏷️

• Video clips
• Highlight & make clips of customer interviews to be shared with stakeholders
• Full article here.
• Bulk upload
• Upload multiple video recordings at once from your desktop or Zoom integration
• Demo video here: https://youtu.be/vmWD8Na1388

December 28, 2021

🖊️Administration changes 🖊️

• Track IP addresses on consent forms
• Render all pages of the consent form in PDF

December 15, 2021

🐛 Bug fixes 🐛

• Interview previews now showing up on the interview page

December 10, 2021

🐛 Bug fixes 🐛

• Connect calendar from header
• Connect calendar from quickstart

📇 Panel 📇

• Created hover state on candidates/editing
• Delete any candidate

December 6, 2021

🐛 Bug fixes 🐛

• Issue with customer email sends
• Increase debounce to fix screener updating glitch
• Interview templates do not show up when selected

📊 Studies 📊

• Interview Room: new tag component

🏷️ Repository 🏷️

• Add additional files during a bulk upload