Exporting requires the Admin or Creator role, and your account must have candidate CSV export enabled. If the option is grayed out, contact your account admin.
Export from the Candidates page or a study
- Go to the Candidates page, or open a study and go to its Participants tab.
- Apply filters (optional) to narrow the list by attribute, tag, or segment.
- Select visible columns (optional). Only the columns currently displayed are exported, for example, if the Email column is hidden, email data won’t be included.
- Select rows. The list loads results one page at a time, so how you select candidates changes what actually gets exported:
- Click Export CSV in the top-right corner.
- Confirm in the modal by clicking Export CSV again.
- Download your file. You’ll receive an email with a download link, click Download CSV file from the email. The export always runs in the background; there’s no instant, in-browser download.
If you don’t have permission to view PII, exported email addresses and phone numbers are masked in your download the same way they are in the app. Admins with PII access get the full values.
What’s included
The export reflects your currently visible columns, plus custom attributes. Tags and segment membership aren’t exportable as columns, they’re only usable to filter which candidates get included. Contact access is exported as team names. Participation history (interviews, completions) isn’t part of this export; that data is available from a study’s own Participants export instead.Troubleshooting
Still need help? Contact us at support@greatquestion.co — median response time is 19 minutes during support hours.