What you can customize
Where branding appears
Your branding shows up across participant-facing touch points, including emails, study landing pages, scheduler confirmations, and cancellation/reschedule pages. You can preview exactly how it will look for Email, Landing page, Scheduling page, and Survey before saving.Branding only applies to outgoing emails when they’re sent from a verified domain, either a Gmail or Outlook account you’ve connected, or your own custom sending domain verified with Great Question. Emails sent through Great Question’s shared default sender won’t carry your custom branding.
Team branding
On Enterprise plans with Teams enabled, each team can set its own branding that overrides the account default for that team’s participant-facing pages. If a team hasn’t set its own branding, it inherits the account-level branding automatically.Resetting branding
Select Reset to Default and confirm in the popup. This removes your custom branding entirely, logo, colors, and all, rather than reverting individual fields, so your workspace (or team) falls back to Great Question’s default look.Still need help? Contact us at support@greatquestion.co — median response time is 19 minutes during support hours.