Table of Contents
Recruitment Email Statistics
Updated
by Billy Dowell
Keep track of email statistics for each study
You can track your study's email performance by reviewing the details in the Stats tab of your study.
Where to find Stats
- Select the study that you want to review the stats for.
- Click Stats
What are the different stats?
The stats that you see depend on the study type and what emails have been sent.
- Interview studies
- Participation invites, Participation invite reminders, Screener invites, Booked confirmations, Booked reminders, Booking reschedule requests, Thanks messages, Interviews cancelled
- Survey studies
- Participation invites, Participation invite reminders, Started reminders, Thanks messages, Tasks cancelled
- Unmoderated studies
- Participation invites, Participation invite reminders, Started reminders, Thanks messages
- Panel Studies
- Participation invites, Thanks messages, Welcome messages
What metrics are shown per stat?
Each stat has Sent, Opened, Clicked, and Completed (Scheduled for Participation invites)
- Sent: Email has been sent to the participant.
- Opened: Participant has opened the email.
- Clicked: Participant has clicked an actionable item in the email.
- Completed: Actionable item from email has been completed.
- Scheduled: Interview has been scheduled.
Have Questions?
Please reach out to us in the chat or at [email protected]!
