Table of Contents

Participant Ratings

Billy Dowell Updated by Billy Dowell

Using Participant Ratings

Participant ratings allow you to identify how well a participant fits your needs and provides a way you and your team to determine if they should be asked to participate in other interview studies.

Participant ratings

How Participant Ratings work

Participant ratings are added to the candidate profile, after a rating is given from within a study, allowing you and your team to sort and filter candidates by their rating before shortlisting them to studies.

Each participant has a participant rating that is specific to the study it was applied in, which is used to calculate their average rating.

In the Candidates page, an option called Average rating can be added as a column and/or a filter, and is shown in the candidate profile as an attribute.

Where to find Participant Ratings in Studies

This feature is currently only available for Customer Interview (including Continuous Interview) and Focus Group studies.

  1. Access your study and go to the Participants page.
  2. Select the Completed, Canceled, or No show tab.
    1. The Participant rating is only available for these tabs (statuses) at this time.
  3. The Participant rating attribute and column will be shown by default.
Participant rating view
Showing and hiding the Participant rating column
  1. Click on the ➕ in the right corner of the participants table.
  2. Select Study Attributes.
  3. Check or uncheck the box next to Participant rating.
  4. Click Save.
Add participant rating column

Where to find Average Rating

Average rating in the candidate profile
  1. Access the Candidates page.
  2. Find and click on the candidate you want to see the average rating for.
  3. The Average rating attribute will be in the About section.
    1. You may need to click Show all #.
    2. The Average rating cannot be edited and is calculated by the Participant rating applied within studies.
Average rating in candidate profile
Showing and hiding the Average rating column.
  1. Click on the ➕ in the right corner of the candidates table.
  2. Locate Average rating
    1. You can scroll or search for a keyword.
  3. Check or uncheck the box next to Average rating.
  4. Click Save.
    Add average rating as a column
Filtering by Average Rating
  1. Access the Candidates page.
  2. Click on Filter to add a new filter:
    1. Shown in the top right corner, if there are no other filters applied yet.
      Add filters button when no filters are applied
    2. Shown next to current filters if there are some already applied.
      Add filters button when filters are applied
  3. Scroll or search for Average rating and select it.
    Searching for a fitler and applying
  4. Choose how you want to use the filter:
    1. Is equal to, Is not, Is greater than, Is less than, or Is between (default option).
  5. Type in the number(s) you wish to filter by:
    1. 1, 2, 3, 4, and 5. Represents number of stars.
      Filter setup
  6. Click Apply.
    Filter applied
  7. Review the results and sort by the column is needed.
    Average rating column added

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