What Is AI Moderation?
Great Question offers AI moderation in two formats, both built on the same idea: an AI moderator engages participants directly, in place of a live person.Before you start: AI Moderated Interviews is available to Enterprise plans only. AI Moderated Prototype Testing is currently in beta with limited availability. Contact your Customer Success Manager to learn more about either.
Why It Matters
Scale without scheduling. Run far more sessions than you could moderate live, at any hour, without coordinating calendars. A single, seamless flow for participants. Recruitment, screening, consent, and incentives all work the way they do for any other study — the AI only replaces the live moderator, not the rest of the experience. Results land where you’d expect. Recordings and transcripts show up on the participant’s record, ready for your usual tagging and analysis.Choosing a Format
If you’re running a conversational interview (discovery, exploratory, concept feedback) with no visual task involved, use AI Moderated Interviews. If you’re running a usability task against a Figma prototype and want an AI moderator to ask participants about their experience as they go, look at AI Moderated Prototype Testing — keeping in mind it’s still in beta. If you don’t need an AI moderator asking questions at all, plain Prototype Testing (unmoderated, task metrics only) is available on all plans that include it.Still need help? Contact us at support@greatquestion.co — median response time is 19 minutes during support hours.