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If you’re signed in, the in-app chat automatically knows who you are, so you don’t need to re-enter your name or email.
Email and in-app chat both reach the same support team, use whichever is more convenient.
Support hours and response times
Median response time is 19 minutes during support hours.You can email us or open the in-app chat anytime, we’ll get back to you as soon as we can.
Explore the help center
The Resources menu also has a direct link to this help center. Beyond direct support, it has articles covering user research methods, account management, integrations, candidate management, and the research repository. Browse by category or search for a specific topic to find answers on your own.Still need help? Contact us at support@greatquestion.co — median response time is 19 minutes during support hours.