Great Question leverages the following subprocessors for data processing.
Machine learning LLM provider
Anonymized and pseudonymized transcript and survey data.
Website traffic analytics
PII including IP address anonymized.
Google Analytics (aka Google)
payment information and history.
Screenshare SDK for recording of unmoderated tests
Storage of candidate video recordings.
Exception handling and logging
Stores contextual error data (user id, email). All other PII scrubbed
Functional Software, Inc. dba Sentry
Prospect contact information.
IaaS Provider: File storage (S3) + RDS
Database service. Image and file uploads including CSV imports
Amazon Web Services, Inc.
Customer Success platform
Account user data and event data
Transcription of customer interviews and recordings.
No PII - explicitly scrubbed.
Video transcoding and hosting
Google Cloud: US Central 1, Council Bluffs, Iowa
Data and analytics pipeline
events and emails data - Account user data.
Search Infrastructure: candidate name for interviews, Previous research data.
candidate name for interviews, Previous research data.
Google Integration incl Email and Calendar: candidate name, email and email content. Access tokens for Gmail and Microsoft integrations.
candidate name, email and email content. Access tokens for Gmail and Microsoft integrations.
candidate name, email and email content