security

Subprocessors

Great Question leverages the following subprocessors for data processing.
Subprocessor
Purpose
Retention policy
Data center
Business name
GA
Website traffic analytics
PII including IP address anonymized.
Google cloud platform
Google Analytics (aka Google)
Stripe
Payment processing.
payment information and history.
AWS
Stripe, Inc
Loom
Screenshare SDK for recording of unmoderated tests
Storage of candidate video recordings.
AWS
Loom, Inc
Sentry
Exception handling and logging
Stores contextual error data (user id, email). All other PII scrubbed
Google Cloud Platform
Functional Software, Inc. dba Sentry
Hubspot
Sales tooling
Prospect contact information.
AWS
Hubspot, Inc.
AWS
File storage (S3)
Image and file uploads.
AWS-US-WEST-1
Amazon Web Services, Inc.
Vitally
Customer Success platform
Account data
AWS
Vitally
Snowflake
Data lake and BI tooling
Account user data and event data
AWS
Snowflake
AssemblyAI
Transcription of customer interviews and recordings.
Customer interview audio
AWS
AssemblyAI Inc
Tremendous
Processing Incentives
Customer name and email
AWS
Tremendous
Heroku
Hosting and Database: All GQ account data.
All GQ account data.
AWS: us-east-1 Virginia, USA
Salesforce.com, inc dba Heroku
Datadog
Monitoring and Logging
No PII - explicitly scrubbed.
AWS: Virginia
Datadog, Inc
Mux
Video transcoding and hosting
Video assets
Google Cloud
Mux, Inc.
Mixpanel
Data analytics
Account user data.
Google Cloud: US Central 1, Council Bluffs, Iowa
Mixpanel, Inc
Segment
Data and analytics pipeline
events and emails data - Account user data.
AWS
Segment.io, Inc.
Algolia
Search Infrastructure: candidate name for interviews, Previous research data.
candidate name for interviews, Previous research data.
AWS - SF
Algolia, Inc
Nylas
Google Integration incl Email and Calendar: candidate name, email and email content. Access tokens for Gmail and Microsoft integrations.
candidate name, email and email content. Access tokens for Gmail and Microsoft integrations.
AWS
Nylas Inc.
Vero
Email sending provider
candidate name, email and email content
AWS: us-east-1 (Virgina)
Vero Holdings Pty Ltd.