Certifications & Accreditations: SOC 2 Type II exam completed and build from the ground up to be GDPR compliant.
Encrypted Data: All data in-transit is secured using TLS and at-rest with AES-256, block-level storage encryption. All customer passwords are hashed. This means if you lose it, it's gone forever.
Certified Infrastructure: We rely on Heroku to provide our infrastructure. Heroku data centers are SOC 1, SOC 2 and SOC 3 certified.
Limited employee access: Only select Great Question employees (those who directly require it to do their job) are authorized to access your data.
Security
Data Security
Data security & privacy has been a feature from the very start. We believe that a secure and private research platform makes for a great user experience.
Audit trails & logging
All access to user data is logged, whether by your own team members or Great Question employees.
Constant monitoring
We monitor both our infrastructure and network traffic to detect anomalies and prevent potential threats.
User roles & permissions
Each organization on Great Question has the power to configure their own access roles to ensure security within their organization.
Why Great Question?
Single tool for all research related tasks. Easy to use, easy to train, easy for research to make an impact.
Recruit with confidence
Use GDPR compliant custom landing pages to quickly onboard customers into your research panel, or invite candidates via beautifully styled emails.
Respect customers' privacy
Manage consent when customers join your panel or participate in a study. Configure safeguards to ensure that no one is overcontacted or overpolled.
Keep PII private
Protect the privacy of your candidates and researchers with obfuscated PII. Keep last names, emails and phone numbers private so research doesn't feel intrusive.
Customized user roles
Set up user roles so only specific people have database access and protect the PII of participants. Search for research in our repo without exposing private information.
Integrate with ease
Bring in and sync data from other customer databases, to keep your research database up to date. Determine field level visibility upon setup.
Opt-in once or twice
Set up your preferred opt-in process. You can have people opt-in for a panel and individual studies or just for an individual study.
Get your team involved
Keep everyone up to date with your findings with email digests, observer accounts, and integrations into your workflow.
Make research visible
Get a birds-eye view of all the research going on to keep a pulse on what's being learned and who is being talked to.
Scale and democratize research
Help everyone in your team answer their greatest questions, while keeping track of how it’s done to maintain your standards.
What are some steps I can take to protect my researchers' privacy?
We recommend in all calendars, that you check the "keep my calendar private" checkbox for every study. To see where this exists, review this demo video as part of our enterprise plan, you can obfuscate the researchers last name.
Can I get a copy of your SOC 2 Type II compliance certificate?
