features

Reliable privacy & security in your customer research platform

Protect the privacy of your researchers and customers and know your data is safe and secure with Great Question.
GDPR compliance badgeSOC 2 Type 1 certification badge
customer research integrations

SOC 2 Type 2 Compliance

Achieved SOC 2 Type 2 certification in record time, because privacy & security make great research possible.

GDPR from the start

Delivering a GDPR compliant user experience empowers better research.
customer privacy

Regular penetration tests

Always looking to improve and protect our platform, we perform annual pen tests.
Share insights

Data encryption

Transportation layer security data encryption.
Research repository for all insights

Centralized & secure servers

Backed by industry leading platform service provider, Heroku, our servers are centralized and secure.

SSO & MFA

Control user access with Single sign-on and multi- factor authentication.
schedule customer research with ease

Audit trails & logging

See what users performed what actions with audit trails & logging, available to admin users.
testimonialS

Don't take our word for it.

Loved by people who do research and trusted by researchers.
The all-in-one customer research platform streamlines research tasks, while making great research easy for anyone.
Jillian Berger
UX Researcher
”Within a matter of 5-7 minutes I have a study built and recruiting for me. It’s awesome! I no longer have to jump between tools to build a study, recruit and incentivize participants. I can do it all in one place, really simply.”
Dani Sandoval
Director of Design
”I would recommend Great Question for anyone who wants to get their customers voice into their design process. Great Question makes it super easy and efficient by keeping everything from screener questions to responses and participants in one place.”
Emily Drumm
UX Researcher
"With Great Question, unmoderated usability studies, we get high-quality customer feedback, so we can make decisions a lot faster."
Sarah Stumme
Product Design Researcher
"We’ve cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question. It’s helped me streamline the recruitment and planning stages of our research.”
Jillian Berger
UX Researcher
”Within a matter of 5-7 minutes I have a study built and recruiting for me. It’s awesome! I no longer have to jump between tools to build a study, recruit and incentivize participants. I can do it all in one place, really simply.”
Dani Sandoval
Director of Design
”I would recommend Great Question for anyone who wants to get their customers voice into their design process. Great Question makes it super easy and efficient by keeping everything from screener questions to responses and participants in one place.”
Emily Drumm
UX Researcher
"With Great Question, unmoderated usability studies, we get high-quality customer feedback, so we can make decisions a lot faster."
Sarah Stumme
Product Design Researcher
"We’ve cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question. It’s helped me streamline the recruitment and planning stages of our research.”
Jillian Berger
UX Researcher
”Within a matter of 5-7 minutes I have a study built and recruiting for me. It’s awesome! I no longer have to jump between tools to build a study, recruit and incentivize participants. I can do it all in one place, really simply.”
Dani Sandoval
Director of Design
”I would recommend Great Question for anyone who wants to get their customers voice into their design process. Great Question makes it super easy and efficient by keeping everything from screener questions to responses and participants in one place.”
Emily Drumm
UX Researcher
"With Great Question, unmoderated usability studies, we get high-quality customer feedback, so we can make decisions a lot faster."
Sarah Stumme
Product Design Researcher
"We’ve cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question. It’s helped me streamline the recruitment and planning stages of our research.”

Security

Data Security

Data security & privacy has been a feature from the very start. We believe that a secure and private research platform makes for a great user experience.
customer privacy

Audit trails & logging

All access to user data is logged, whether by your own team members or Great Question employees.
unmoderated prototype testing tool

Constant monitoring

We monitor both our infrastructure and network traffic to detect anomalies and prevent potential threats.
video transcript

User roles & permissions

Each organization on Great Question has the power to configure their own access roles to ensure security within their organization.

All in one platform

Key features

Get Started For Free
customer panel management

Panel Management

Find the right group of customers to answer your great question.
Learn more
customer research incentives

Incentives

Send incentives to thank your participants in any country.
Learn more
customer research calendar

Research Calendar

Schedule customer interviews around your existing calendar.
Learn more
Research repository for all insights

Research Repository

Keep all research in a single place, easy to search, share and log.
Learn more
customer research integrations

Integrations

Integrate with your existing calendars, emails meeting tools, and more.
Learn more
customer privacy

Security

Protect customer and researcher data to insure a great research experience.
Learn more
customer panel management

Panel Management

Find the right group of customers to answer your great question.
Learn more
customer research incentives

Incentives

Send incentives to thank your participants in any country.
Learn more
customer research calendar

Research Calendar

Schedule customer interviews around your existing calendar.
Learn more
Research repository for all insights

Research Repository

Keep all research in a single place, easy to search, share and log.
Learn more
customer research integrations

Integrations

Integrate with your existing calendars, emails meeting tools, and more.
Learn more
customer privacy

Security

Protect customer and researcher data to insure a great research experience.
Learn more
customer panel management

Panel Management

Find the right group of customers to answer your great question.
Learn more
customer research incentives

Incentives

Send incentives to thank your participants in any country.
Learn more
customer research calendar

Research Calendar

Schedule customer interviews around your existing calendar.
Learn more
Research repository for all insights

Research Repository

Keep all research in a single place, easy to search, share and log.
Learn more
customer research integrations

Integrations

Integrate with your existing calendars, emails meeting tools, and more.
Learn more
customer privacy

Security

Protect customer and researcher data to insure a great research experience.
Learn more
customer panel management

Panel Management

Find the right group of customers to answer your great question.
Learn more
customer research incentives

Incentives

Send incentives to thank your participants in any country.
Learn more
customer research calendar

Research Calendar

Schedule customer interviews around your existing calendar.
Learn more
Research repository for all insights

Research Repository

Keep all research in a single place, easy to search, share and log.
Learn more
customer research integrations

Integrations

Integrate with your existing calendars, emails meeting tools, and more.
Learn more

Security

Protect customer and researcher data to insure a great research experience.
Learn more
customer panel management

Panel Management

Find the right group of customers to answer your great question.
Learn more
customer research incentives

Incentives

Send incentives to thank your participants in any country.
Learn more
customer research calendar

Research Calendar

Schedule customer interviews around your existing calendar.
Learn more
Research repository for all insights

Research Repository

Keep all research in a single place, easy to search, share and log.
Learn more
customer research integrations

Integrations

Integrate with your existing calendars, emails meeting tools, and more.
Learn more
customer privacy

Security

Protect customer and researcher data to insure a great research experience.
Learn more
customer panel management

Panel Management

Find the right group of customers to answer your great question.
Learn more
customer research incentives

Incentives

Send incentives to thank your participants in any country.
Learn more
customer research calendar

Research Calendar

Schedule customer interviews around your existing calendar.
Learn more
Research repository for all insights

Research Repository

Keep all research in a single place, easy to search, share and log.
Learn more
customer research integrations

Integrations

Integrate with your existing calendars, emails meeting tools, and more.
Learn more

Security

Protect customer and researcher data to insure a great research experience.
Learn more

Why Great Question?

Single tool for all research related tasks. Easy to use, easy to train, easy for research to make an impact.
faq

Security Questions

FAQ's

Can I share feedback on security
If you would like to share feedback on our security or have any security concerns please contact us at security[email protected]
Where is your security disclosure policy?
You can read our complete disclosure policy here.
What are some steps I can take to protect my researchers' privacy?
We recommend in all calendars, that you check the "keep my calendar private" checkbox for every study. To see where this exists, review this demo video as part of our enterprise plan, you can obfuscate the researchers last name.
Can I get a copy of your SOC 2 Type II compliance certificate?
Yes, please email [email protected] to get a copy of our compliance certificate.
Use Cases

Used by people who do research

Built for curious, customer-centric teams, trusted by researchers. Our platform is so easy, ANYONE can do great research.
View all use cases

Ready to dive in?

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