Customer research shouldn't be this hardeasy
Build a panel of customers to interview, survey, or get feedback on a prototype. Make customer research a part of every sprint.
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Trusted by customer centric teams
A better way to send money.
- Build a panel
- Create an opted in panel of real customers, not paid actors.
- Talk to customers
- One click setup research to get feedback on what you’re building.
- Share what you learn
- Distill your findings to share with your team via Slack or email.
How does it work?
Great Question helps you through every step of the research process so you’ll never be intimidated to learn more about your customer again.
Build your customer research panel
We give you the tools to build a panel of opted-in customers. Import from your database, or leverage our recruitment tools. Real customers, not paid professionals.Learn more
Conduct the research
Our integrated platform is the fastest way to conduct research with your own customers, while delivering an A+ participant experience. Schedule research in minutes, batch invitations, and automate incentives.
Share what you learned
Capture research artefacts during your interviews - from video files, transcripts, notes and insights. Share daily digests to your team, and upcoming interviews to encourage ride-alongs.Learn more
It's crucial for our team to be able to make informed design decisions. Great Question takes care of all the logistics around our research needs, allowing us to spend more time talking to and learning from our customers.