features
Accessible & powerful
UX repository
Supporting researchers, designers, marketers and product owners as they work together to turn customer feedback into insights.
Integrations
Automatically bring in recordings from Zoom as interviews happen. Bring in other files with our Zapier integration.
Highlights & tags
Find the comments you want to remember later, for reference or for an insight or to share.
Video clips
Turn a customer quote into something tangible for the rest of your team with a video clip. Highlight & share in 2 clicks.
Share with ease
Set permissions on how to share video clips and reports so you don't have to worry about who can see what.
Report building
Turn research into findings with embedded clips, surveys, and panelist data. So everyone can see the data.
Automate incentives
Pay incentives the minute your meetings are complete, and say “thank you” to over 80 countries for free
Personalization
Send invites for studies right from your own email & calendar, so your customers recognize you and respond faster
Scheduled research
Set yourself up for regular research success, send batches of invites all at one time to make sure you're keeping a pulse on your customers
Observers
Get more teammates involved in customer research with observer invites. Let them listen and watch without extra administrative work
Integrations
Automatically bring in recordings from Zoom as interviews happen. Bring in other files with our Zapier integration.
Highlights & tags
Find the comments you want to remember later, for reference or for an insight or to share.
Video clips
Turn a customer quote into something tangible for the rest of your team with a video clip. Highlight & share in 2 clicks.
Automate
Streamline capturing research insights
Turn research into reward: Highlight a finding, share survey results, make sure the voice of your customers is front of mind for all new projects.
Single location for great insights: Upload old research, bring in video recordings and survey results with ease and make it all easily searchable. So everyone can see what customers have to say.
Voice of Customer
Three steps to shared understanding
In just three clicks you can share the voice of your customer with all interested teams.
Highlight
Hover over, and create a highlight, making it easy to see points you want to reference later.
Tag
As different topics bubble to the top, turn them into tags, which can be organized and shared later.
Clip
For compelling content, that has to be heard, share video clips of any length with your teams.
Use Cases
Used by people who do research
Built for curious, customer-centric teams, trusted by researchers. Our platform is so easy, ANYONE can do great research.
View all use cases
testimonialS
Don't take our word for it.
Loved by people who do research and trusted by researchers.
The all-in-one customer research platform streamlines research tasks, while making great research easy for anyone.
The all-in-one customer research platform streamlines research tasks, while making great research easy for anyone.
Jillian Berger
UX Researcher
”Within a matter of 5-7 minutes I have a study built and recruiting for me. It’s awesome! I no longer have to jump between tools to build a study, recruit and incentivize participants. I can do it all in one place, really simply.”
Dani Sandoval
Director of Design
”I would recommend Great Question for anyone who wants to get their customers voice into their design process. Great Question makes it super easy and efficient by keeping everything from screener questions to responses and participants in one place.”
Emily Drumm
UX Researcher
"With Great Question, unmoderated usability studies, we get high-quality customer feedback, so we can make decisions a lot faster."
Sarah Stumme
Product Design Researcher
"We’ve cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question. It’s helped me streamline the recruitment and planning stages of our research.”
Jillian Berger
UX Researcher
”Within a matter of 5-7 minutes I have a study built and recruiting for me. It’s awesome! I no longer have to jump between tools to build a study, recruit and incentivize participants. I can do it all in one place, really simply.”
Dani Sandoval
Director of Design
”I would recommend Great Question for anyone who wants to get their customers voice into their design process. Great Question makes it super easy and efficient by keeping everything from screener questions to responses and participants in one place.”
Emily Drumm
UX Researcher
"With Great Question, unmoderated usability studies, we get high-quality customer feedback, so we can make decisions a lot faster."
Sarah Stumme
Product Design Researcher
"We’ve cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question. It’s helped me streamline the recruitment and planning stages of our research.”
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