features

Do more customer research faster by automating research operations

Manage all research tasks from building a panel to sending incentives and everything in between
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Research operations on autopilot

Stop managing calendars, and panels of customers, doing transcriptions, and sending incentives in 4 different places. Manage every step in the research process in one place and get more research done faster.
team involved in research

Democratize customer research

Make research so easy to set up and start that anyone can do it. From product managers to designers and everyone in between, anyone can kick off a study in under 2 minutes!
confident panel recruiting

Incorporate the voice of the customer into every sprint

Build products and features that your customers want. With easy-to-launch research projects and continuous research, it’s easy to know what your customers need when you are engaging them all the time.

Research operations on autopilot

Stop managing calendars, and panels of customers, doing transcriptions, and sending incentives in 4 different places. Manage every step in the research process in one place and get more research done faster.
team involved in research

Democratize customer research

Make research so easy to set up and start that anyone can do it. From product managers to designers and everyone in between, anyone can kick off a study in under 2 minutes!
confident panel recruiting

Incorporate the voice of the customer into every sprint

Build products and features that your customers want. With easy-to-launch research projects and continuous research, it’s easy to know what your customers need when you are engaging them all the time.

Trusted by customer centric teams

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Demo

See it for yourself

Involve any teams in research with free observer seats, share learnings from the research repository and share the research loads with round robin capabilities. No matter who leads the research, anyone can participate.
Auto-generated reports: Get accurate insights on your performance with auto-generated reports that help create successful campaigns.
Customer analysis: Get a complete view of subscriber preferences and get high quality customer engagement.
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All in one platform

Key features

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customer panel management

Panel Management

Find the right group of customers to answer your great question.
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customer research incentives

Incentives

Send incentives to thank your participants in any country.
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customer research calendar

Research Calendar

Schedule customer interviews around your existing calendar.
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Research repository for all insights

Research Repository

Keep all research in a single place, easy to search, share and log.
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customer research integrations

Integrations

Integrate with your existing calendars, emails meeting tools, and more.
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customer privacy

Security

Protect customer and researcher data to insure a great research experience.
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customer panel management

Panel Management

Find the right group of customers to answer your great question.
Learn more
customer research incentives

Incentives

Send incentives to thank your participants in any country.
Learn more
customer research calendar

Research Calendar

Schedule customer interviews around your existing calendar.
Learn more
Research repository for all insights

Research Repository

Keep all research in a single place, easy to search, share and log.
Learn more
customer research integrations

Integrations

Integrate with your existing calendars, emails meeting tools, and more.
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Security

Protect customer and researcher data to insure a great research experience.
Learn more
testimonialS

Don't take our word for it.

Loved by people who do research and trusted by researchers.
The all-in-one customer research platform streamlines research tasks, while making great research easy for anyone.
Jillian Berger
UX Researcher
”Within a matter of 5-7 minutes I have a study built and recruiting for me. It’s awesome! I no longer have to jump between tools to build a study, recruit and incentivize participants. I can do it all in one place, really simply.”
Dani Sandoval
Director of Design
”I would recommend Great Question for anyone who wants to get their customers voice into their design process. Great Question makes it super easy and efficient by keeping everything from screener questions to responses and participants in one place.”
Emily Drumm
UX Researcher
"With Great Question, unmoderated usability studies, we get high-quality customer feedback, so we can make decisions a lot faster."
Sarah Stumme
Product Design Researcher
"We’ve cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question. It’s helped me streamline the recruitment and planning stages of our research.”
Jillian Berger
UX Researcher
”Within a matter of 5-7 minutes I have a study built and recruiting for me. It’s awesome! I no longer have to jump between tools to build a study, recruit and incentivize participants. I can do it all in one place, really simply.”
Dani Sandoval
Director of Design
”I would recommend Great Question for anyone who wants to get their customers voice into their design process. Great Question makes it super easy and efficient by keeping everything from screener questions to responses and participants in one place.”
Emily Drumm
UX Researcher
"With Great Question, unmoderated usability studies, we get high-quality customer feedback, so we can make decisions a lot faster."
Sarah Stumme
Product Design Researcher
"We’ve cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question. It’s helped me streamline the recruitment and planning stages of our research.”
faq

Frequently asked questions

Why Great Question

How much does Great Question cost?
You can get started for free with a 14-day trial, and solo plans start at $49/month. You can launch unlimited projects, there are no limits on the kinds of studies you can host, and we’ll cover up to 5,000 customers in your panel and up to 20 hours of transcriptions a month.
What makes Great Question better than other research tools?
We believe that customer research should be easy enough that anyone can do it. Today, many teams are forced to use multiple tools to initiate and complete research projects, this makes research hard. We put all the steps into a single platform, so you can find the right customer, conduct your study using any method you need, keep track of the findings in our repository and pay incentives all in one place.
Does Great Question have a UX Repository?
Every subscription includes your own UX Repository. When studies are complete, recordings are automatically uploaded and transcribed. You can add tags and easily share findings across your organization.

Privacy & Security

Are you SOC 2 compliant?
Yes, we have completed our SOC 2 Type 1 examination. This represents our organizations committment to security for our customers data.
How do you track incentives sent outside of Great Question?
Our integration with the incentive platform Tremendous allows our customers to send incentives to over 80 countries worldwide. For those customers that would prefer to send their incentives in a different system, it’s easy to update the status of those incentives on each study participant.
Is it easy to share research across my organization?
It’s easy in Great Question to share your research findings via our Slack integration, or you can easily tag and compile findings in our research repository. This is all part of the platform.
Use Cases

Used by curious customer-centric teams

Built for anyone, trusted by researchers, our platform is so easy anyone can do great research
View all use cases

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