Best customer research tool for small teams

Give yourself an extra pair of hands by offloading administrative tasks and spend your time speaking with customers
Get Started For Free
All in one customer research platform

Single tool to manage all tasks

Eliminate the need for multiple tools to recruit a panel, build surveys, schedule interviews, send incentives and share insights. Do everything in one place.
Do more research

Field more requests

Give yourself more time to speak with customers and compile feedback to make your research something teams can’t live without. Make customer centric decisions with more research.
research as a team sport

Involve your teams with ease

Add any other interested team members to research meetings, and easily share findings. Share the workload, or get feedback on questions to ask for each study.
All in one customer research platform

Single tool to manage all tasks

Eliminate the need for multiple tools to recruit a panel, build surveys, schedule interviews, send incentives and share insights. Do everything in one place.
Do more research

Field more requests

Give yourself more time to speak with customers and compile feedback to make your research something teams can’t live without. Make customer centric decisions with more research.
research as a team sport

Involve your teams with ease

Add any other interested team members to research meetings, and easily share findings. Share the workload, or get feedback on questions to ask for each study.
All in one customer research platform

Single tool to manage all tasks

Eliminate the need for multiple tools to recruit a panel, build surveys, schedule interviews, send incentives and share insights. Do everything in one place.
Do more research

Field more requests

Give yourself more time to speak with customers and compile feedback to make your research something teams can’t live without. Make customer centric decisions with more research.
research as a team sport

Involve your teams with ease

Add any other interested team members to research meetings, and easily share findings. Share the workload, or get feedback on questions to ask for each study.
All in one customer research platform

Single tool to manage all tasks

Eliminate the need for multiple tools to recruit a panel, build surveys, schedule interviews, send incentives and share insights. Do everything in one place.
Do more research

Field more requests

Give yourself more time to speak with customers and compile feedback to make your research something teams can’t live without. Make customer centric decisions with more research.
research as a team sport

Involve your teams with ease

Add any other interested team members to research meetings, and easily share findings. Share the workload, or get feedback on questions to ask for each study.
make customer research a team sport

Bring research to everyone

Involve any teams in research with free observer seats, share learnings from the research repository and share the research loads with round robin capabilities. No matter who leads the research, anyone can participate.
Get Started For Free

All in one platform

Key features

Get Started For Free
customer panel management

Panel Management

Find the right group of customers to answer your great question.
Learn more
customer research incentives

Incentives

Send incentives to thank your participants in any country.
Learn more
customer research calendar

Research Calendar

Schedule customer interviews around your existing calendar.
Learn more
Research repository for all insights

Research Repository

Keep all research in a single place, easy to search, share and log.
Learn more
customer research integrations

Integrations

Integrate with your existing calendars, emails meeting tools, and more.
Learn more
customer privacy

Security

Protect customer and researcher data to insure a great research experience.
Learn more
customer panel management

Panel Management

Find the right group of customers to answer your great question.
Learn more
customer research incentives

Incentives

Send incentives to thank your participants in any country.
Learn more
customer research calendar

Research Calendar

Schedule customer interviews around your existing calendar.
Learn more
Research repository for all insights

Research Repository

Keep all research in a single place, easy to search, share and log.
Learn more
customer research integrations

Integrations

Integrate with your existing calendars, emails meeting tools, and more.
Learn more

Security

Protect customer and researcher data to insure a great research experience.
Learn more
testimonialS

Don't take our word for it.

Loved by people who do research and trusted by researchers.
The all-in-one customer research platform streamlines research tasks, while making great research easy for anyone.
Jillian Berger
UX Researcher
”Within a matter of 5-7 minutes I have a study built and recruiting for me. It’s awesome! I no longer have to jump between tools to build a study, recruit and incentivize participants. I can do it all in one place, really simply.”
Dani Sandoval
Director of Design
”I would recommend Great Question for anyone who wants to get their customers voice into their design process. Great Question makes it super easy and efficient by keeping everything from screener questions to responses and participants in one place.”
Emily Drumm
UX Researcher
"With Great Question, unmoderated usability studies, we get high-quality customer feedback, so we can make decisions a lot faster."
Sarah Stumme
Product Design Researcher
"We’ve cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question. It’s helped me streamline the recruitment and planning stages of our research.”
Jillian Berger
UX Researcher
”Within a matter of 5-7 minutes I have a study built and recruiting for me. It’s awesome! I no longer have to jump between tools to build a study, recruit and incentivize participants. I can do it all in one place, really simply.”
Dani Sandoval
Director of Design
”I would recommend Great Question for anyone who wants to get their customers voice into their design process. Great Question makes it super easy and efficient by keeping everything from screener questions to responses and participants in one place.”
Emily Drumm
UX Researcher
"With Great Question, unmoderated usability studies, we get high-quality customer feedback, so we can make decisions a lot faster."
Sarah Stumme
Product Design Researcher
"We’ve cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question. It’s helped me streamline the recruitment and planning stages of our research.”
faq

Frequently asked questions

Why Great Question

How much does Great Question cost?
You can get started for free with a 14-day trial, and solo plans start at $49/month. You can launch unlimited projects, there are no limits on the kinds of studies you can host, and we’ll cover up to 5,000 customers in your panel and up to 20 hours of transcriptions a month.
What makes Great Question better than other research tools?
We believe that customer research should be easy enough that anyone can do it. Today, many teams are forced to use multiple tools to initiate and complete research projects, this makes research hard. We put all the steps into a single platform, so you can find the right customer, conduct your study using any method you need, keep track of the findings in our repository and pay incentives all in one place.
Does Great Question have a UX Repository?
Every subscription includes your own UX Repository. When studies are complete, recordings are automatically uploaded and transcribed. You can add tags and easily share findings across your organization.

Privacy & Security

Are you SOC 2 compliant?
Yes, we have completed our SOC 2 Type 2 examination. This represents our organizations commitment to security for our customers data.
How do you track incentives sent outside of Great Question?
Our integration with the incentive platform Tremendous allows our customers to send incentives to over 80 countries worldwide. For those customers that would prefer to send their incentives in a different system, it’s easy to update the status of those incentives on each study participant.
Is it easy to share research across my organization?
It’s easy in Great Question to share your research findings via our Slack integration, or you can easily tag and compile findings in our research repository. This is all part of the platform.

Trusted by customer centric teams

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