During this interview, we’ll hear how Senior UX Researcher, Nicole Wright has helped HoneyBook–a client management software company–democratize research, build a better product that led to a recent $1B valuation. Nicole will share her best practices, lessons learned and her vision for the future.
Learn how Brad Orego, Head of Research at Auth0 is bringing research to teams of designers, marketers and product owners. His passion for customer research is infectious and in this 30-minute session, you’ll learn his tips and tricks for getting more teams to do great research.
Get real world stories from a designer, product manager and researcher as they use prototype testing to shorten feedback loops and iterate on designs faster. How pairing product tracking with actual video recordings provides deeper insights. Stories about companies like Donor Drive are using this video-based study to build an even better product. Listen here.
In the second installment of Customer Research PoV we hear from Gregg Bernstein, User Research Lead at Condé Nast. He'll share:
how he got started in research, lessons learned and best practices for great research, and interesting research he's led. Listen here.
Learn how design partner, author, and VC John Zeratsky thinks about the value of customer research and his hacks for customer research at startups. During this 30-minute webinar, you'll learn why and how customer research is his secret weapon in solving product and marketing challenges. Listen here.
Learn how Roy Olende, Head of Research at Zapier, is building a culture of customer research, how he thinks about research altitudes, and how he's scaling a team of researchers, through critical prioritization based on impact. Listen here.
