Noël Lamb has built a career in Research Operations over 15 years, most recently establishing teams and infrastructure at Xero, Robinhood, and Salesforce. She fell in love with Research after teaching the Design process to peers at T-Mobile and the proximity to customers felt natural after spending many foundational years in the service industry. Noel is based in Boise, Idaho and spends her free time roaming foothills with her littles and growing her plant lady collection.