UX Research Platform Comparison
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Great Question vs User Interviews

User Interviews aims to specialize only in participant management. Great Question is designed to be and end-to-end research solution, not just help your manage participants.

Why teams choose Great Question

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Observer rooms – Watch live research with secret links and live transcripts. User interviews offers this via manual Zoom invites only.
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AI insights, fast – Summarize, tag, and query your research instantly. User Interviews offer no AI features.
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All-in-one workflow – Great Question handles recruitment, research, and analysis in one platform. User Interviews focuses mostly on participant sourcing.

Main differences between Great Question & User Interviews

See how the two products compare

UI Element: Ux Research CRM

Built to re-engage, not just recruit

Great Question helps you build long-term participant relationships with tagging, engagement tracking, and automated re-recruitment.User Interviews offers basic panel tools via Research Hub, but reuse is manual and lacks lifecycle management features.

AI-powered analysis, not manual exports

With auto summaries, theme detection, and “Ask AI,” Great Question helps you analyze faster without leaving the platform. User Interviews requires manual synthesis or exporting data to other tools and has currently not invested in AI.

One platform for your entire workflow

Great Question covers the full workflow: CRM-based recruitment, scheduling, interviews, and AI analysis.
User Interviews focuses on sourcing - you’ll need 3+ other tools to run and analyze your research.
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Let’s Compare

See why Great Question is the best alternative to User Interviews.
Features
Charges per session
Sessions included in platform
Access external participant pool
Manage your own panel
Observer rooms
Integrated scheduling & reminders
SOC 2 / GDPR / HIPAA
CRM integration
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Branded participant communication
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Unmoderated testing
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AI study setup, moderation & analysis
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Research respository
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Features
Starts at $99/month
Great Question logo dark
$99/month
Prototype testing
Card Sorting & Tree Testing
Surveys
Moderated interviews
Video recordings & transcripts
Built-in recruitment
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Incentive payments
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End to end research workflow
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Unlimited studies at $99/month
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Robust AI features
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Run your next study on Great Question

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