Mobile app feedback survey

How was that app?
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Description of the method

Mobile App Feedback Surveys provide insight into how users perceive your app. They are best used when your app is live and people are using it. The survey will enable you to understand what users value and identify opportunities to improve.

What Great Questions can you answer?

Is the app working the way we intended?

Are customers using the app the way we intended?

What are problem areas we need to focus on?

Strengths of the method

Easy to implement

Great way to track experiences overtime

Quickly identify opportunities for improvement

Disadvantages of the method

Difficult to get feedback (over-surveyed audiences)

May get skewed results (overly happy and overly unhappy)

Perfecting the timing of this survey is critical

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