Mobile app feedback surveys provide insight into how users perceive your app. They are best used when your app is live and people are using it. The survey will enable you to understand what users value and identify opportunities to improve.
Is the app working the way we intended?
Are customers using the app the way we intended?
What are problem areas we need to focus on?
Easy to implement
Great way to track experiences overtime
Quickly identify opportunities for improvement
Difficult to get feedback (over-surveyed audiences)
May get skewed results (overly happy and overly unhappy)
Perfecting the timing of this survey is critical