Introducing Great Question
AI
BETA
— your research sidekick. Try it free for 30 days.

Software Feedback Survey Template

Is the software doing its job?
Sign up to use this template

What is a software feedback survey?

Software feedback survey asks users of the software for their opinions. Users should be presented with the survey either during or after using the software. The survey measures how satisfied users are and collects information about any issues.

Questions you can answer with a software feedback survey

Do people like the software?

What else should be improved with the software?

What issues are coming up?

Advantages of software feedback surveys

Provide focus for improvements

Easy to track results over time

Can uncover unknown challenges

Disadvantages of software feedback surveys

Might uncover problems you were completely unaware of, requiring more investigation

Survey fatigue

Sampling errors/size gaps

Sign up to use this template

Make Great Question your home for UX research

Start for freeRequest a demo
Company
AboutCareersHelp centerDeveloper hubPrivacyTerms
Customers
AppFolioBlinkistCanvaNutrisenseOpalProcare Solutions
Features
InterviewsAI for UX researchPanel managementResearch recruitmentResearch calendarContinuous discoveryPrototype testsIncentivesRepositoryHighlight reelsIntegrationsSalesforce integrationSnowflake integrationTremendous integrationGDPR complianceHIPAA complianceSecurity
Free Templates
Brand awareness surveyBrand perception surveyChatbot feedback surveyCustomer discovery interviewCustomer exit interviewCustomer journey interviewCustomer churn surveyCustomer satisfaction surveyCustomer service feedback surveyDemographic surveyNet Promoter Score (NPS) surveyPath to purchase surveyStakeholder interviewSoftware feedback surveySystem Usability Scale (SUS) surveyWebsite feedback survey
Top Articles
2024 UX Research Tools GuideAI for design & research: Best practicesCard sorting guideFocus groups guideHow to increase survey response ratesHow to set research goalsHow to start a UX research practiceHow to transcribe an interviewHow to write a screener surveyJobs-to-be-Done (JTBD) guidePrototype testing guideResearch operations guideSurvey research guideTree testing guideUser interviews guideUser interview script exampleUX research methods guideUX research repository guide
Thank you! Your submission has been received.
Oops! Something went wrong while submitting the form.
© 2024 Great Question, Inc. All rights reserved.