Software feedback survey

Is the software doing its job?
Sign up to use this template

Description of the method

Software feedback survey asks users of the software for their opinions. Users should be presented with the survey either during or after using the software. The survey measures how satisfied users are and collects information about any issues.

What Great Questions can you answer?

Do people like the software?

What else should be improved with the software?

What issues are coming up?

Strengths of the method

Provide focus for improvements

Easy to track results over time

Can uncover unknown challenges

Disadvantages of the method

Might uncover problems you were completely unaware of, requiring more investigation

Survey fatigue

Sampling errors/size gaps

Sign up to use this template

Ready to dive in?

See the only all-in-one customer research platform