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Software Feedback Survey Template

Is the software doing its job?
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What is a software feedback survey?

Software feedback survey asks users of the software for their opinions. Users should be presented with the survey either during or after using the software. The survey measures how satisfied users are and collects information about any issues.

Questions you can answer with a software feedback survey

Do people like the software?

What else should be improved with the software?

What issues are coming up?

Advantages of software feedback surveys

Provide focus for improvements

Easy to track results over time

Can uncover unknown challenges

Disadvantages of software feedback surveys

Might uncover problems you were completely unaware of, requiring more investigation

Survey fatigue

Sampling errors/size gaps

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