Best customer research tool for small teams

Give yourself an extra pair of hands by offloading administrative tasks and spend your time speaking with customers

Single tool to manage all tasks
Eliminate the need for multiple tools to recruit a panel, build surveys, schedule interviews, send incentives and share insights. Do everything in one place.
Field more requests
Give yourself more time to speak with customers and compile feedback to make your research something teams can’t live without. Make customer centric decisions with more research.
Involve your teams with ease
Add any other interested team members to research meetings, and easily share findings. Share the workload, or get feedback on questions to ask for each study.
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See it for yourself

Involve any teams in research with free observer seats, share learnings from the research repository and share the research loads with round robin capabilities. No matter who leads the research, anyone can participate.

"Great Question allows us to get in touch with our customers in a really natural way."

Dani Sandoval

Chipper Cash

Frequently asked questions

How much does Great Question cost?

You can get started for free with a 14-day trial, and solo plans start at $49/month. You can launch unlimited projects, there are no limits on the kinds of studies you can host, and we’ll cover up to 5,000 customers in your panel and up to 20 hours of transcriptions a month.

What makes Great Question better than other research tools?

We believe that customer research should be easy enough that anyone can do it. Today, many teams are forced to use multiple tools to initiate and complete research projects, this makes research hard. We put all the steps into a single platform, so you can find the right customer, conduct your study using any method you need, keep track of the findings in our repository and pay incentives all in one place.

Does Great Question have a UX Repository?

Every subscription includes your own UX Repository. When studies are complete, recordings are automatically uploaded and transcribed. You can add tags and easily share findings across your organization.

Are you SOC 2 compliant?

Yes, we have completed our SOC 2 Type 1 examination. This represents our organizations committment to security for our customers data.

How do you track incentives sent outside of Great Question?

Our integration with the incentive platform Tremendous allows our customers to send incentives to over 80 countries worldwide. For those customers that would prefer to send their incentives in a different system, it’s easy to update the status of those incentives on each study participant.

Is it easy to share research across my organization?

It’s easy in Great Question to share your research findings via our Slack integration, or you can easily tag and compile findings in our research repository. This is all part of the platform.

Ready to dive in?

Learn how we can help you scale your research operations.

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