features
The GDPR-Compliant User Research Platform
From GDPR compliance to a SOC 2 certification, we take security seriously at no extra cost to you.
Data
GDPR Compliant
Individual Control: Let participants pick their level of data sharing. So you know your panelists are always ready to engage.
Quality Panelists: Since everyone has opted in and has control over their own data sharing, it's easy to know you've contacted the right folks.
Security
Trust that your data is safe with us
SOC 2 Type II certification
Managing customer data based on five trust service principles with our SOC 2 Type II compliance certificate.
Privacy first
Protecting customer and researcher personally identifiable information with global privacy settings.
Double opt-ins
To insure even tighter controls, you can set up panel opt ins in addition to study opt ins.
Why Great Question?
Single tool for all research related tasks. Easy to use, easy to train, easy for research to make an impact.
Recruit with confidence
Use GDPR compliant custom landing pages to quickly onboard customers into your research panel, or invite candidates via beautifully styled emails.
Respect customers' privacy
Manage consent when customers join your panel or participate in a study. Configure safeguards to ensure that no one is overcontacted or overpolled.
Keep PII private
Protect the privacy of your candidates and researchers with obfuscated PII. Keep last names, emails and phone numbers private so research doesn't feel intrusive.
Customized user roles
Set up user roles so only specific people have database access and protect the PII of participants. Search for research in our repo without exposing private information.
Integrate with ease
Bring in and sync data from other customer databases, to keep your research database up to date. Determine field level visibility upon setup.
Opt-in once or twice
Set up your preferred opt-in process. You can have people opt-in for a panel and individual studies or just for an individual study.
Get your team involved
Keep everyone up to date with your findings with email digests, observer accounts, and integrations into your workflow.
Make research visible
Get a birds-eye view of all the research going on to keep a pulse on what's being learned and who is being talked to.
Scale and democratize research
Help everyone in your team answer their greatest questions, while keeping track of how it’s done to maintain your standards.
All in one platform
Key features
faq
Data Security & Privacy
Data subject rights
Right to access and portability
Great Question supports individuals' right to access and right to portability of both their personal data, and the data of their own research participants and end users. Requests for export can be made contacting [email protected]
Right to be forgotten
Great Question supports individuals' right to be forgotten, and the rights of their end users. We will ensure that all data is deleted upon our systems, and any third parties we engage with. Deletion can be requested by contacting [email protected]
Right to object
We support individuals’ right to object. Your research participants can opt out of contact on both a per study and account basis.
Right to rectification
We support individuals' right to rectification- either directly through your account settings, or by contacting [email protected]
Internal audit
We have an internal audit, risk management and compliance team member with responsibility for identifying and tracking resolution of outstanding regulatory issues.
Employee compliance training
We have an internal compliance and ethics reporting mechanism and training program for employees to report compliance issues.
Use Cases
Used by people who do research
Built for curious, customer-centric teams, trusted by researchers. Our platform is so easy, ANYONE can do great research.
View all use cases
See the all-in-one UX research platform in action
Subscribe to our newsletter
Get great UX research reads & resources every other Friday.
© 2024 Great Question, Inc. All rights reserved.
